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Norwood Village Medical And Dental Centre

Medical Centres
Norwood, SA
Open today - 8:00 am - 10:00 pm
Mon 7:00 am - 10:00 pm
Tue 7:00 am - 10:00 pm
Wed 7:00 am - 10:00 pm
Thu 7:00 am - 10:00 pm
Fri 7:00 am - 10:00 pm
Sat 8:00 am - 10:00 pm
Sun 8:00 am - 10:00 pm

Affordable | Accessible | Health Care


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Reviews of Norwood Village Medical And Dental Centre

  • They are very busy but I've never gone further than half an hour , have been with them for well over 10 years .
    I usually get to see my own doctor, but if not there the rest of them have always been very professional and they have all the facilities that you would need e.g. gp, dentist, triage, podiatrist, physio, xrays and pharmacy. What more could you wish for.
    A ture one stop shop
  • The worst clinic in South Australia. We rang got told only 20 patients and 4 doctors after 2 hour wait have to go home. Would not have come if truth had been told. Very angry. Last resort hopeless practice they should be reported
  • Bad to average doctors. No effort is put in establishing therapeutic relationship by almost all of them.
    Very long waits.
    • If you knew the pressures those Doctors are under to see so many people to keep the numbers going up all the time you wouldn't go near the place
  • I have been using this clinic for 6+ years. I do choose one particular doctor to continue a relationship, but when they are not on I've been seen by others. I have always been happy with the standard of advice I have been given. I agree that the office staff can be a bit unfriendly. The people that complain about the long waits are obviously going at the busy times of the day. It is not always busy and often I'll be able to see my GP without a wait at all.
  • Fantastic service in a time of need. Caring and experienced nurses.
  • This is a really really last resort place, marginally better than other emergency centres. The waiting times are endless. I've waited up to 3 hours on more than one occasion. Take today for instance. It's a Saturday, busiest day of the week. So how many doctors do they have on? 3. How many people waiting ahead of me? 70. Another 3 wasted hours. There is only one staff at reception so it took 25 minutes just to register. I come here only when I absolutely have to. Every time I leave I swear I'm not coming back. What this place needs is competition. There is obviously a need for this service in this area.
  • The rating is barely half a star. If I could give less I would. I personally have only gone to this clinic once and saw a doctor who literally made me feel like I was wasting their time. It was a weekend and I could not get into my own doctor. I have also been there with friends who had to wait over 2,5 hours to be seen and have felt that have been treated exactly the same. I get the feeling these doctors are not happy working there as the GPs leave early regularly when there are patients to be seen. Friends of the reception staff or doctors get to jump the queue. This clinic is a money making business. Processing centre that just wants the money.
  • Horrible place. I've never actually got to see a doctor as the wait times are horrendous and the front staff are horribly rude. I stood there in the queue while holding my 3 year old daughter, who was writhing in pain, and no one cared whatsoever. I stood there for 20 mins just to get to the counter! There were also some very old patients who had to stand the whole time as well. When I eventually got to the reception, those staff kept chatting, ignoring me holding my daughter.
  • All the doctors I have seen here (3) have been lovely and friendly.
    The reception staff however I have found to be generally rude and unprofessional. The two today had rude phone manner and gossiped about the people on the phone while I waited for them to finish chatting (I have a broken leg and was there to get pain relief). While I was talking to one of the reception staff chewed gum and played with it at the front of the mouth. I'm surprised it didn't fall out on my paperwork.
    I tried to make an online written complaint to Primary Health Care Limited but they didn't have an email address.
    Generally good if what you need is quick and easy.
  • This place has seriously aggravated me. I went in to get a referral for a specialist, they stuffed it up, so instead of paying $60 for the specialist I had to pay out $185. I went in for a renewal of a prescription, they wouldn't put me on the tablets - the pill is quite simple?! Instead I got a prescription to stop my menstrual cycle but does not prevent pregnancy at all. I was told to come in at 1030 on Sunday to see the doctor who referred my ultrasound, after waiting 40 minutes I was told doctor wasn't coming in which meant going to the back of everyone else - a wait time of over an hour. Another time I went in, waited 20 minutes, saw a doctor who then said they couldn't see me because they don't work in that area and so I had to wait another 30 minutes til a doctor who did specialise in that area could see me. After spending above $100 in gap fees and seeing 4 doctors at this clinic in 1 week, I'm beginning to think of this place as a joke. There's no understanding and it's very disheartening. After this last time, I don't believe I will go back again. I will make appointments to see doctors during my work hours and take sick leave, it's really the only option I have that will make me feel valued.

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