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After a breakdown in the middle of Liverpool, delivery by tow truck unannounced, the crew went out of their way to diagnose what turned out to be a very hard to find fault, then repair the fault, and then charge me what I could only describe as a great price for the time and effort they had to put in to fixing my car. There was also the very switched on and helpful pretty face at the front desk, ... bonus. :) Will not hesitate in going back come service time! Thanks all!