For fast, same day service for all your plumbing, electrical or air conditioning needs in Sydney, you'll be delighted with the great service, up-front pricing and rapid response you receive from Omega Home Services.
Already trusted in tens of thousands of homes across Sydney for over ...read more
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Avoid Omega like the plague. After 4 visits they still haven't managed to fix the issue and now claim that the $500 device they insisted i install might actually not work and have blamed the problem on something new. One of the plumbers was exceptionally rude and basically told me to suck it up and it wasn't his problem. Never deal with these people.
Dreadful. We have an emergency (water leaking onto our meter box and into our house). I booked online and called them the following morning. They said they hadn't received my booking. The plumber turned up in the early afternoon and quoted $1800. He said he couldn't do the job that day but would return early the following afternoon to do it. He took my 10% deposit and left. I missed a call from Omega at 2 pm. I tried half a dozen times to call back but keptread more
Hi Alex, Thank you for your feedback. I am genuinely dissapointed that you've had a poor experience. We'd appreciate the chance to make this right for you. Please contact me (Maria), the customer service manager, directly on 9479 3523 at your earliest convenience. Kind Regards, Maria Papastamatis 1300 558 730
Very disappointed at Omega. Approached them to fix a leak since they have pretty good reviews Long story short... - call out fee (fair enough but some other local plumbers don't charge callouts) - tries to get you to join membership for discounted quotation (sales techniques, but to be honest this is not everyday shopping we are talking about a leak which may / may not happen in many years) - talking you to do the job with Omega and ask for a deposit to lock in on theread more
Hi MadKing-RL, We appreciate your feedback on our service, and would appreciate the opportunity to talk to you on the phone. Please contact us at 9479 3514 whenever it is convenient for you. Kind regards, Omega Management
We had a blocked sewer. Called up and booked it for $99. Do not get fooled by that. Ended up costing $3500 The plumber came out and gave me a run down about how Omega is very honest and always let the client know what the cost is before commencing work. Had a good feeling about the company. Next on his list was that Omega can examine all the plumbing in your house for no extra cost (should have raised a red flag). I mentioned that "I was more concernedread more
They also did the same when they came out to visit. Ask to see the persons credentials to ensure they are fully qualified before you let them in the house
Hi Disappointed-Cust, We appreciate any and all feedback from our customers, and we would appreciate the opportunity to talk to you on the phone to listen to your concerns, please contact us at 1300 558 730. Kind regards, Omega Management
Forget these guys, they charge a $49 call out fee and then give me a quote of $1100 to run 6m of conduit. The Quote says: "Install customer supplied exhaust fan by knocking out existing brick vent and installing fan into void. Run conduit to outside power point (existing)" There was already a passive vent there, so not sure what they were knocking out. So effectively its $1100 for 6m of conduit and to hook up to existing power point. Be careful, be smart, Try someone else