The plumber came out and gave me a run down about how Omega is very honest and always let the client know what the cost is before commencing work. Had a good feeling about the company. Next on his list was that Omega can examine all the plumbing in your house for no extra cost (should have raised a red flag). I mentioned that "I was more concerned about my blocked sewer than the house plumbing". Got a little more salesmanship from the plumber to help find out all the plumbing issues at my place. Finally the plumber agreed to look at the blocked sewer without finding all the faults with my house.
It appeared that there was a blockage in the sewer and we would need to replace the PVC pipes. Also, there was an apparent breach of building code. I was told that I could pay $6,000+ to get it all fixed or I would be reported. I asked for some time to sleep on it, but was informed that I had to do it immediately or it would end up costing more. Agreed to do it as I was worried about the sewage overflow.
After they left. I had a look at the building codes and realised that I was not in breach. Called them and let them know. I was then told by the plumber that they would need to charge me more if I did not agree to the additional work that was not required.
DO NOT GET INTIMIDATED BY THEM. Tell them that is ok before agreeing to any work. Sleep on it despite their pressure tactics.
We changed the pipe although there was no blockage in the section of the pipe that was removed. I will only engage Omega is there is an issue with the work that they have done. Else, I will avoid them like the plague.
I paid for all the work and I am yet to receive my receipt. I was told that they would mail it to me. All the transactions were done over the phone and yet no receipt 2 weeks later. (Another red flag)