Omega Service Solutions

OMEGA PLUMBING

Plumbing
Thornleigh, NSW
OPEN TODAY: 9:00 am - 5:30 pm
Mon 7:00 am - 3:30 pm
Tue 7:00 am - 3:30 pm
Wed 7:00 am - 3:30 pm
Thu 7:00 am - 3:30 pm
Fri 7:00 am - 3:30 pm
Sat 7:00 am - 3:30 pm
Sun 9:00 am - 5:30 pm

If you need professional plumbers who turn up on time, communicate clearly and clean up afterwards, Omega Plumbing services the Sydney area 24/7 - Call now

For fast, same day service for all your plumbing needs in Sydney, you'll be delighted with the great service, up-front pricing and rapid response you receive from Omega Plumbing.  

Already trusted in tens of thousands of homes across Sydney for over 20 years, you can read more about the great Omega Plumbing Guarantee and hear from our other delighted customers at www.omegaplumbing.com.au

Call now 
Additional Information
Contact 24 hours
Payment Options
Visa EFTPOS MasterCard EFT Cash
Services

Plumbing

Service Options

Burst Pipes Leak Detection Overflows High Pressure Jetting Jet Blasting Leaks & Flooding Gas Connection Inspection Hot Water Systems Toilet Repairs Gas Fitting

Registration Details
  • ABN 70 003 332 312
  • ACN 003 332 312
Brands
AquaMaker AquaMax Dux Rheem Rinnai Solahart
Downloads
Add Review

Reviews of Omega Service Solutions

  • My hot water system start leaking call them very fast and reliable service friendly staff very happy with thier service thanks
    • Hi Amarjeet,

      Thank you for the great feedback! I will pass this information on to everyone involved.

      We look forward to being able to assist you whenever you need again in the future.

      Warm regards,
      Omega Management
  • Paddy B was on time, polite and knowledgeable. Did what I asked at a reasonable price and answered my questions.
    • Hi Chris,

      Thank you for the great feedback! We look forward to being able to assist you whenever you need again in the future.

      Kind regards,
      Omega Management
  • Aaron B. was pleasant , on time and did a thorough job. Would use this service again.
  • Since I began using Omega 4 years ago, I have found them firstly, to be very reliable and secondly, very professional both with plumbing and electrical. With particular regard to electrical, Paddy has been terrific. Reliable, professional, polite and friendly.
  • Extremely professional, friendly and on time. Explained the issues really well. We will definitely use again.
    • Hi BaulkhoLocal's,

      Thank you for taking the time to provide us with the great feedback! We look forward to being able to assist you whenever you need again in the future.

      Kindest regards,
      Omega Management
  • Be careful, we contacted Omega for a new hot water system, and not only did they charge $45+GST just to give a price (they do not quote on the phone), but their price was SIGNIFICANTLY higher than other companies we contacted. Even after paying $45 we were not given a written quote, and despite emails and phone calls to follow up we could not get back in contact with them. Despite a so called 24 hour contact number, they told us the "technicians" that do the quotes are only available from 3.30pm to 8.30pm and would call back the next day (which they never did). As my experience led me to believe they are not reliable or trustworthy, and have terrible customer service.
    • Hi Simon,

      Thank you for the review. I am very sorry to hear that your experience with us was disappointing. We take pride in making our customers happy and I hope we can do the same for you. If you could call me on 0418 229 178 I will personally look into the matter so we can discuss a resolution.

      I look forward to hearing from you Simon,
      Ian
      Marketing Manager
      Omega Service Solutions
      Quality Service is Our Passion
    • Hi Ian, we spoke over a week ago, and you said you'd refund the call out fee - but I had to fill in a special form you were going to email to me. Unsurprisingly, I'm still waiting for you to email me the refund form!! Most businesses when faced with such a situation would just process a refund. Just another example of why Omega is not customer focused and in my opinion.
    • Hi Simon,
      My apologies. Can I ask you to contact Matt directly on 9875 4260 and provide your email. We will email the form to you immediately and arrange a refund directly after that. I'm afraid the form is part of our process. Again my apologies this has not been sent to you.
      Regards
      Ian 0418229178
    • Omega have now kindly arranged a refund of the quote fee. Whilst not a great experience initially, they handled the complaint well. I'm happy now.
  • Despite the short notice I gave, Tony from Omega turned up early. Rapidly identified the problem and provided advice on options to rectify. He was professional, polite and efficient
  • As someone said below, Omega is not the cheapest but the service IS excellent and I always have confidence that the job will be done correctly. Lachlan is professional, knowledgeable and personable. Highly recommended!
  • I had quite extensive work completed by Omega few weeks back and following issues with the Sydney Water main sewer again over the weekend called Omega and asked them to come and check the work they had previously completed just to make sure all was ok - Lachlan arrived first thing Monday morning and checked everything without charge. Yes, Omega is more expensive than the local plumber, however, the level of service provided is always fantastic. Lachlan is pleasant, explains everything to you, wears protective shoes in the house, etc. Thanks Omega.
  • Great service. Called late on Friday and the first technician was here on time at 7.30am Monday morning. Problem sorted and new hot water tank installed that morning. Not the cheapest, but excellent service and good value.

More Plumbing near Thornleigh, NSW