A polite and friendly instructor. Took me for 2 hours of driving around the Ryde R.M.S. as I had a test the following week at Ryde, she took me through many different areas around the R.M.S. She was very clear about the actions I needed to improve upon. She had great tips for parking. Her acronyms for observation and processes to begin driving were very helpful during my test. Her willingness to be apparent about the details and requirements for my coming test allowed to remain calm and prepared at test time. I owe her a great amount of thanks as this week, first go, I passed my driving test. Thank you Shelley. Thank you again and thank you many more times over.