So, we met with Rob. During our talk, Rob's knowledge and enthusiasm really shone through, definitely making us feel we were speaking to the right person.
Rob was relaxed but professional and his explanations were clear and helpful. There was no feeling of being dictated to. I felt actively engaged in the process and that he was helping me gain ownership over something I really don't have much practical knowledge of at all.
I look forward to dealing with Rob over the years to come and wouldn't hesitate in recommending his services.