I travel 2 hours to go to Ouch Waxing and see Suzanne!! I found Ouch Waxing Studio about 6 months ago when I was living in Cronulla. I'd been going to a "chain" salon where it was hit or miss. I had a bad experience one day and vowed never to go back. I was so nervous after my "bad experience" at my first appointment with Suzanne but she was so friendly and reassuring and restored my faith in waxing. And she just makes you feel so comfortable and at ease. Since then, I've had to move away. But I still drive 2 hours from the Southern Highlands to get my waxing done. I don't trust anyone else other than Suzanne and the team at Ouch. They get the job done quick (which is what you want) but are very thorough! Cannot recommend them enough!!