BEWARE when buying from OZSALE. I have purchased many items from ozsale and almost every order has been a negative experience. The service they offer is disgusting. Heres some of the stuff that has happened:
-bought a perfume/body lotion pack that wasn't packed with any protection so the body lotion had a crack that basically destroyed the whole package. Ozsale expected me to send back a LEAKING body lotion...
-They say they have the 21 day period, however many of my items have been sent way after - one Item I purchased 26 days ago still hasn't even been sent.
-I've had to return some items and for one return I was given reply paid postage, and when I returned another item for the exact same reasons I was not given reply paid postage or told I would be reimbursed.
-I've bought a large bulky item of ozsale and they sent 2 orders when I only ordered one, wondering what the parcels could be I opened them all to discover ozsale had sent me a duplicate order. Doing the right thing, I contacted them just to let them know. They expected me to send back the items AT MY OWN EXPENSE! (paying for packaging/postage etc)
-When you message them, they take DAYS to respond, and when they do reply, they can't answer your question, don't answer it properly or avoid it completely. Sometimes, they don't even reply at all.
-Majority of the items I've received are not packaged with care, just thrown into box/bag with no padding or protection.
-their postage prices are constantly changing and are very unreasonable, especially considering how long it takes for items to arrive.
I wouldn't buy from ozsale ever again, and if you plan on buying from ozsale, don't buy something expensive.