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I have returned an item over a month ago and they still have not paid my $390 back! Ozsale very disappointing...
Hi Soneonce, thank you for taking the time to share your feedback on True Local. Allow me to take this opportunity to apologise that you are awaiting reimbursement on your returned order. If you could please reply with your Return Number, I would gladly look into this and seeread more
Terrible service so far. I would like advice from previous customers as I am getting no where with this company. I ordered bamboo sheets. They have sent me some awful polyester ones which are not worth even a quarter of what I paid for the bamboo ones. I need a voucher number for Parcel Post so that Ozsale pay the postage for their own error not me. Canread more
Hi Resting Lotus - I'm sorry to see that you've received an unsatifactory order from OZSALE. We pride ourselves on selling only quality goods, so it is concerning to read of your feedback. Unfortunately we have only recently gained access to True Local to start replying to ourread more
I purchased two pairs of shoes in my size. Both pairs didn't fit, i.e. the sizing wasn't 'true', as one pair were far too large and the other too small. I returned both pairs of shoes for a refund and the refund was supposed to be made to the account from which I paid. Instead Ozsale decided to give me a $199 credit with their company - a total contradiction of their Terms &read more
Hi Just went through my bank account OZ sales deposited $38.95c into my bank account, thank you. But what about my $30 voucher that went with the purchase. They still have not contacted me by email. I suppose the deposit was a start. But would still like to know why when my phone crashed it wiped out my account, cant understand how it would effect OZ Sales records.
I am not happy with OZ sales as I purchased a Doona from your sight I have an account with you and it comes up on my phone. My phone crashed and I lost all my details of my account. When I had my phone restored it erased all my information when I logged into OZ Sales. I have paid for the goods I had a $30 voucher and $38.95c was taken from my bank account. Myread more