I have bought a few products from buyinvite and on a number of occasions, I would return items and not receive credit until I have sent more than 10 emails, chasing, complaining, contacting ozsale (their sister company - they have a contact number) before finally getting a result!
The service is ridiculously poor.. I am currently waiting for another set of returned products which were sent in early February! What is very strange about this particular returns package is that, one out of three returned products within the same postal package was credited, and yet they cannot trace the remaining two!
After several emails and correspondence, and promises that I would get credit refunded.. yet nothing has been done about it! And now I have discovered that my emails have been deleted!!! My correspondence and promises were made primarily from Lionel... I am hoping that this formal online complaint will generate a response and a solution.. Otherwise I will just have to take it further and further on other links and chains of communication.
My products are:
Oxford Dress - RT 407605
MOS Dress - RT 411806