Wow, I'm shocked. I found these reviews after searching for their phone number, and to read what everyone has said, Oh Boy. So it's a waste of time chasing them, just sit back and wait, and your stuff might come in a month or 2, and it might be what you ordered and if not, your stuck with it, as getting the right stuff or a refund will never happen, or they will suck you into the roundabout of a credit voucher. That takes out the joy of finding the site and going, Hey there good prices, eventhough the delivery cost was a bit strange, how it's costed at each sale, and now to find the truth. Reading down the comments, Ozsales actuallyuse to comment and offer help, but that stopped. How did people go going through ACCC ? Now it's just a lucky dip if the stuff comes at all, and in what condition, and how much it has cost me. Yep like someone else said, I should've reviewed them before I ordered, well at least they won't be getting anything more out of me. Thanks everyone for the input.