I have been using Pacific Motors for around 10 years. In that time I've had various makes (Suzuki, Mitsubishi, Renault, Subaru, Audi) serviced by them. They've always spend the time to explain the work carried out to my wife when the car is retrieved usually at the prescribed time.
The service team are also very understanding when it comes time to have the talk about 'It is time to sell the car' rather then continue on taking my money as my cars have aged and problems start getting expensive.
I travel from Leichhardt, if that is any indication of the level of service we receive and are happy with