I usually hang out here because is so close to my work.
I went there on Thursday 29th May around 12pm (they usually open at this time). I tried to open the door but it was closed. Staff inside was too busy changing channels on TV and completely ignored us. Finally staff opened the door and behaved like staff wasn't getting paid to do the job.
Finally we got in after the staff's arrogant welcome (as if staff even said hello to us for a courtesy).
NBA game was on and we requested them if they could change it to ESPN, and staff pretended to help us. After few seconds of channel changing staff decided to give up and said "I don't know how to set ESPN"
We were surprised that how hard it was to change it to ESPN.
We requested the staff to ask a colleague (who was standing at the bar) but somehow staff already knew that the colleague doesn't know either (without even asking )
We were like what's going on. Looked like paddo inn was not paying them enough to do their job properly. They looked completely reluctant to even apologise for not even knowing how to change channels. They completely decided not to care anything and just stood their like a manikin.
Anyway we decided to leave and hopefully not going there again. Good luck paddo inn. Renovation will not make you better. You need to renovate your customer service especially when there are dozens of pubs around you.
I wish no luck to your business.
A disappointed customer