Today I had a great experience in this store, I found the ladies very helpful and understanding of my needs. They told me of the correct treatments and foods that I should be giving my cat they didn't just sell a product them helped me to understand how and what it actually did. I recommend them to all as being vey good at their business and looking after the strays of the area is a mighty task.
This comment is very strange, as I have walked into this store at least twice in the last six months, whilst under the new management, and the customer service was not good at all.
I asked the staff about the budgies, and they served me from behind the counter as if they did not want to work at all, more like trying to tell us to leave with the lack of help. My wife had a very similar experience, when she walked in with my young daughter...and again she had a bad customer service from this paticular staff member.