I've been seeing the lovely Tessil at Pamper Time for over two years now and have always meant to write a review on True Local. Now that i'm leaving Sydney, it's officially on my to-do list so here it is:
Tessil runs a small, private business in Stanmore and conducts herself with the work ethic of a professional and a smile that is indicative of her warm personality. When I first rang Tessil for a Brazilian wax, I told her I had sensitive skin. She said her wax was designed for sensitive skin but we would "see how we go" and if there was a reaction/it was too painful, we would settle for a bikini wax or change the plan! This immediately showed me she was not out to make a buck and actually cared about her clients as Brazilians are obviously more expensive than Bikini waxes. She allocated enough time for a Brazilian and though I didn't have a reaction to the wax, suggested that maybe I could see if I like the bikini wax better - again this meant less profit for her - but I did stick to the bikini waxes and its her constant care/support for her clients that has made me feel like a valued customer and to return time and time again.
Tessil is also amazing at Facials and Massages - I get both these treatments from her and look forward to each one as a special treat! She also has demonstrated her focus on customer needs rather that profit/gain by being open and honest about when each treatment is needed. For example, I recently got back from a trip to America and whilst having a wax, considered booking a facial the next day. She inspected my skin and said "your skin is actually looking great, let's re-visit in a couple of weeks".
Lastly, when I first came to this True Local, I read the review below and thought I was at the wrong business!! Then I read all the eight other 5 star reviews and knew, yep, that's Tessil!
To directly dispel any myths in the odd review by Knifewrench below:
I arrive 5-10 mins before each appt and have physically seen Tessil change the sheet for waxing each time and Tessil's prices are standard (and cheaper than city prices). In terms of the extra $ for buttock waxing, this is definitely the norm as many salons either charge extra (or simply don't do it as the beauticians don't like the job).
Other salons just charge the $60, unlike Tessil who offers from $50, which is reasonable as some women would not want or need this wax. Also Tessil's business is small but is always clean, i've never seen it unclean or any implements being unclean.
Ultimately, Tessil is someone you can trust to do a good job and is concerned with choosing a treatment that is right for you. If you are a first timer to Brazilians and find them more painful than you anticipated, I suggest telling her on the spot and she will re-arrange the appointment because that's the type of person she is.