I went to this store to get a dress for my daughter's wedding. The management was most rude. When showing me various outfits I would sometimes say 'I don't like this', and they said coldly 'well maybe I can't help you then'. They seemed to take it as a personal affront on their selection rather than me expressing my own preferences. I finally bought something, however at home with family input I decided that it wasn't suitable for the occasion. So I went to return it, and found that I wasn't offered a refund. But I had 6 months to buy something of the same value in store. The management was extremely rude to me. They became extremely cross at me (so unnecessary as they're keeping the money and not giving me a refund), and made me feel very uncomfortable. Especially when I said that the skirt was a bit old-fashioned, they gave a big huff and took great personal offence. They made me feel highly unwelcome in the shop to look for something else which was what I intended, and after giving me the credit paper they walked to the back of the shop without saying goodbye. This is not the way you treat customers. And unfortunately I now have to return at some later date. At no time was they are professional or friendly towards me, but cold and hostile. I would NEVER recommend anyone shop here.