One of the staff has a rude customer service. If you walk in the shop, and as customer, you know what you want, but this staff would terribly insist that staff did the right thing on your hair . Beware of their package, you may need to pay add ons for full colour and other services and they do not provide blow dry unless you provide a hefty $15-25 out of pocket cost. They would cut your hair and would not blow dry it unless you pay additional. There are other hair dressing salon out there in same package price without additional out of pocket cost. You come out of those salon happy and well treated. Will not go back to this salon again.