THE WORST!!!!! salon I have ever been to. So bad that I have joined this site just so I could write a review. If only I had read the reviews, I found the deal online and the price seemed reasonable. I had purchased the Brazilian Keratin Treatment.
When I arrived I was told that I would love this treatment as it was my first time I was lead to the wash basin where my hair got washed two times and after my hair was towel dried the Keratin was put on and I was left for 30 minutes. I have curly hair and have trouble managing it so I thought this treatment would really help maintain my hair and minimise the frizz. The worst part came when someone came to blow dry my hair and had a trainee with them.They insulted me by saying how bad my hair was and kept burning my head and scalp even after I told them, staff just continued to burn my head. It was so clear that the staff was rushing and I was thinking why the shop was quite at the time and I'm a paying customer not a experiment for their trainee. I think that must have been the management, this person was barking orders at other hair dressers. Everything after this just went down hill I was left with the trainee and got rushed out the door I asked for just a little trim at the ends and in front so I could put my hair behind my ears. They didn't do what I asked instead they went ahead and did what they wanted. It all happened so fast! I couldn't believe what was going on. I was already quoted a price for the hair cut but when it came time to pay they kept picking up products to sell to me and won't take no for an answer I told them I had a sulphate free shampoo and other products at home I don't like putting to much in my hair because it gives me a headache they spoke over me and continued they were really horrible and said this product really was the only thing for me and it's the best thing. It was becoming a scene and people in and out of the shop starting to stare I felt shamed and ending up buying it. On top of this they also charged me to much for the haircut which was cut a way I didn't ask or want. My hair now after the keratin treatment is lifeless and really dry I don't know what this place has done to my hair it's nothing like what I had read about or hoped it's worse. If only I could spend the word about this terrible place. Please if your reading this stay away at all costs the deals on there website are not worth it! unprofessional hair dresser!
This place really is horrible!!!