I have been to Parkinson Plaza Medical Centre many times. I have always received amazing customer service from the reception team and great treatment from the Doctor looking after me. Would highly recommend.
Made an appointment for 3pm with a 12 month old baby with measles. Was kept waiting for over an hour and a half in an isolated room with an irritable, sick child. I am certain the useless reception staff forgot we were even there because when the Dr actually came to see us, he seemed surprised that we were even there.
You would have better luck in a Qld Health Emergency Room than this place.
Very poor customer service, the staff at the front disk don't seem to like what they are doing and they are very short talking with patients. I would not recommend them to any one as they are not professional at all. The doctors are good, however it is very hard to deal with the unpleasant reception staff.
I WOULD NOT RECOMMEND THEM TO ANYONE! THEY PUSH PEOPLE IN AND OUT. THE STAFF ARE RUDE AND CONDESCENDING. THE MEDICAL STAFF DID NOT LISTEN TO ME IN MY CONSULTATION. THIS WAS MY FIRST VISIT. AND I AM NOT GOING BACK. I RECOMMEND ALGESTER STAR.