Over 25 years ago Parkland Mazda was founded on the premise of providing the best service to their customers, and this is still our mission today.
We pride ourselves on the high standard of customer service we provide to all our customers, and our high standing in the Mazda Customer Satisfaction ...read more
Would have given zero stars if I could. Poor service after you sign the contract to purchase the vehicle, after that I almost had to beg to find out when the car is arriving and when I could take delivery. Had an issue with the car within the warranty period, and repeatedly got fobbed off when trying to settle the issue. Got insulted at all stages, sales, service and warranty. Their operations service manager Adrian Gibbons is a class act, be prepared to be insulted if you areread more
We were sold a dud here. The car started to have problems a week out from driving it out of the lot. Shuddering and making noises. Even though it was still under warranty, getting them to resolve the problem was like drawing blood from a stone. Months later, the problems are still ongoing. We've been outright lied to and treated like idiots. Avoid this place like the plague.... Unless you enjoy dealing with lawyers and consumer protection!
I was waiting for a new car sales consultant who was busy, and i wandered over to the used car section unknowingly. A guy came up and asked if i needed help. I told him i was waiting for mr. X (the new car sales consultant). This guy actually told me to wait at the new car section, as i was at the used car section!!!! rude and obnoxious. Stay away. Stay far far away.
Friendly sales staff, but claimed that a good deal we had almost secured for a brand new car at another Mazda dealer was "just playing games" and that the sales staff there had "lied" to us about having the car we wanted in stock. Said the deal was impossible even for a demo, and after talking to management confirmed we were "way off" securing their demo. We returned to the other dealer see if this was the case or not, and sure enough they had the car and we closed theread more