ljsbradley  Newbie   1 review

My hard drive with all my important personal photos and videos just didn't boot up one day when I plugged it in, so I took it to a small computer shop a friend said did data recovery quite cheap, I thought if they had no luck I'd go to one of the bigger places. BAD IDEA! The first place couldn't recover anything and said most likely all my data was lost and as a last resort I could try Payam Data Recovery as they were the best. When I took it to Payam and saw Paolo, it turned out the first place I'd tried had actually damaged my drive further! I was devastated, expecting there was no chance of recovery. Within 10 days Paolo rang me back to let me know they had recovered everything! AMAZING! I was thrilled. I doubt many other places could've have done the job they did, they are the professionals, you can trust that they will do the best job possible. Paolo was great to deal with and I can't thank you all enough!! It's very obvious to me now to always go to the best place first and not the cheaper option. It's just not worth it. If your data is important to you - go to these guys!

AraKia  Newbie   1 review

I dropped my hard drive and it stopped working, it had all my photos and important back ups on there, I sent it to a data recovery company who spent 3 days on it and said they could not find anything on there and that my data was gone!!! not wanting to accept this I found Payam Data recovery and sent it to them, they were able to diagnose why my drive was showing no data and bypass the encryption in a way that allowed them to get the data off they managed to save everything which was a massive relief to me and my partner! the staff where professional and courteous at all times and sensitive to the stress full situation I was in, I will forever be in debt to them for the work they did!

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  payamdata Newbie 

  Thanks for the kind words, i'm glad we could help. We don't give up easily and that's why we can recover data that others can't! I'm glad we could help you. You're a good bloke and we wish you all the best.

  3 months ago - 12/02/2013

  REPORT

MichaelMac  Newbie   1 review

I was originally quoted over $2000 for a HDD recovery, the quote later came down to $700. I decided to get a second reference and was successfully able to have my HDD contents recovered for $155 from an IT shop at Gordon. Needless to say, I'm glad I looked elsewhere.

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  payamdata Newbie 

  We gave you a free quote, we found your hard drive had 2 failing heads. We told you the safest way to recovery was to replace the heads and recover all of the data with no risk of making the problem worse (e.g head crash causing platter damage). When you said this was too expensive, we offered a cheaper option to try to clone the disk using specialised hardware that can handle read errors but it may cause too much stress to the disk but there was a good chance it would work. You said it was still too much. There was no charge to you and we gave you the disk back in the original condition. The people who recovered your data for $150 probably ran software and saved the data for you without being aware of these risks, they got very lucky and put your disk at a big risk of causing more damage. Their software would normally skip bad sectors and you may have a lot of corrupted data. I'm glad you got your data back. We have been 100% honest and tried to help you. No charge to you at all

  3 months ago - 12/02/2013

  REPORT

Laurenlime  Newbie   1 review

After losing my photos on a trip of a lifetime, I was quoted $1700 from a local Canadian company to retrieve my photos due to the complicated nature of my data loss problem. Devastated, I thought my photos were lost forever. After what seemed like endless searches, I heard about Payam through an online blog and sent my broken SD card across the ocean in hopes that they could recover my memories. I chose to pursue the economy service for $300 and immediately began communication with Payam. They were able to recover my photos and have them returned to me in less than the 30 day limit and at the fraction of the cost back home. I would highly recommend this company to anybody looking to salvage photos from a damaged SD card.

HuiT  Newbie   1 review

Payam Data Recovery at North Syd is great. Very professional and friendly service and price is low. Appreciate that they ring to get permission before they take the next step. They take the cheapest option possible. Would highly recommend them to anyone who seek to recover lost data.

Piotr Sawi  Newbie   1 review

Fantastic, professional and efficient service.
I got a quote for unreadable disk data recovery the next day after delivering disk to the North Sydney Office. The disk belonged to on of my clients which came out of G5 mac and contained all the billing information of my client including outstanding accounts for over $30000 so they didn't know who to chaise for payments.
Sure you can find cheaper services in Sydney or post your hdd overseas but would/could you risk it? In my case the answer was NO so I gave it to the best data recovery people I knew - PAYAM. I was not mistaken. The disk clone would not boot in a Mac due to damage caused by hard drive failing for a period of time and trashing system files but all the accounting data I needed was recovered 100%.
Client was very happy and I was very happy too.
Don't risk it. Leave it with Payam.

Peter

cassettedj  Newbie   1 review

These guys literally saved my life! I was DJing at Ivy and the dj after me knocked my mac laptop off the stage and into the chlorinated water surrounding the stage (without realizing). It was under water for at least 10 minutes! I came back from the bathroom to see it at the bottom of the moat.

Despite the extensive water damage, these guys managed to recover ALL my data within a month!

Very happy with the fast, friendly, efficient and professional service they provided!!

:-)

impossible  Newbie   1 review

I will never be able to thank PAYAM enough for the great job they did in recovering some very precious photos I had accidently deleted. They were very professional, quick and pleasant and kind enough to help me download their disc to my computer when I returned home. These Magic Men are also my heros - I just didn't believe a recovery could be done. THANK YOU SO VERY MUCH, boys.

n12207  Newbie   1 review

Rohan, Paolo, Greg, Stephen,

Thank you for the excellent work. I cant thank you guys enough for recovering all my irreplaceable data. Appreciate your prompt reply and communication on every step of the way. Discounts that was offered were immensely helpful financially.

Will definitely recommend you guys if anyone I know needs data recovery.

Thanks

Karen Boulton-Welc  Newbie   1 review

I was devastated when my local computer shop told me they could not recover the contents of my External HDD. They could ghost it, but could't get the files to open.
The young fellow in the shop, after much research myself, gave me PAYAM's web address and I contacted them in their Sydney office. (mush cheaper than everyone else I contacted)
They got all of my files back except 1. How good is that.......

Would definately recommend them to any one with Drive problems!

Alexandra Brescia  Newbie   1 review

Coming back from a holiday where I dropped my Iphone 4 with all vacation pics into a pond, I came back and took my phone to PAYAM Data Recovery. Paolo Bileci from Payam was great and told me what needed to be done to retrieve lost data and it was, very quickly as well! Highly recommend this place to everyone!

MartinEB  Newbie   1 review

I was excited when PAYAM accepted my repair but extremely disappointed when they did a bad job and then charged me a small fortune!! PAYAM also lack communication skills; I had to chase them to find out when my repair would be completed, and again to find that the job had been completed 4 days prior...great.

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  payamdata Newbie 

  Dear Martin, We quoted you only $150 to repair your USB License Dongle (We normally charge $650 to recover data from a damaged USB flash drive normally). We completed this job in 2 days and called you and left a voicemail for you. You did not call us back (or check your voicemail i suspect). A few days later you called us and we told you we had already finished it early for you and left a message. I'm sorry you were unhappy with the service. Please contact us for a full refund if you are not happy with the service. We are here to help. Call our other competitors, they would have charged you 4-5 times more and probably been unable to even fix this for you. As you can see from the many good reviews online, we are here to help and do a great job for our customers. If you would like to call us to discuss this, we would be happy to refund you $150 if you were unhappy with our service.

  14/02/2012

  REPORT

Janine Sabeh  Newbie   1 review

The PAYAM Data recovery men are my IT hero's! l was given a quote within 24hours and they even took the time to explain to me all my options. After being turned down by 3 other people Paolo Bileci saved the day and did so at a very affordable price! It just goes to show that not only are these men friendly and professional they are incredibly knowledgeable.

Don't waste your time/effort/money on anyone else PAYAM really are the best in the business!

smcmanus  Newbie   1 review

I was referred to PAYAM Data Recovery by my IT contact and I admit to being delighted with the service and the turnaround time that I experienced with PAYAM. We were quite frantic when we lost our data and our back-up. We have had this occur once before and with a less than satisfactory outcome provided by the previous data recovery company, I was very anxious. I spoke with Payam himself initially and then continued through the data recovery process with the professional assistance of Paolo Bileci.

Paolo was terrific. He kept me informed, he reassured me with his expert knowledge of what needed to be done. Paolo worked to my budget and gave constant, excellent customer service and feedback, throughout the experience. I collected 100% of our data and walked away with the absolute confidence that I would use PAYAM Data Recovery again if the need arose again. I can confidently recommend their services to anyone in need of data recovery experts! Thanks Paolo for turning my anxiety into a smile at an affordable price Sandy McManus, CEO, FutureStaff Pty Ltd.

Robert Rigutto  Newbie   1 review

I did a lot of research and called a lot of places , I even took my hard drive to a competitor , they couldn't do a thing after 1 week and were disorganized at best .
I have extremely valuable information on my hard drive and it was the 2nd time this had happened to me .
I was stressed and confused by all the options out there , but the best option is Payam Data recovery .
They can never guarantee a result but they were hopefully and they retrieved it all and it was a complicated retrieval but they did it .
I highly recommend them and their professional team .

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  payamdata Newbie 

  Hi Robert, I'm glad we could get your data back. It was our pleasure to help you. Thanks for leaving a review.

  20/10/2011

  REPORT

HKang  Newbie   1 review

Coming back home from an overseas conference trip, the last thing I needed was to be greeted by a non-starting desktop. I was desperate to recover my data, especially my 'just-completed' tax return information!

PAYAM was recommended by my local IT repair shop as well as by the work IT personnel.

It was worth every penny! Service was excellent - fast (within a week), professional and complete (all data was recovered).

I highly recommend PAYAM to anyone whose data may have been deemed 'unrecoverable' by other IT service providers.

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  payamdata Newbie 

  Thanks for leaving a review. We recover about 100 hard drives per year that other 'Data Recovery Companies' (normally big global companies) give up on and say can't be fixed, we know things they don't and use tools they don't have - We claim to be Australia's #1 data recovery company and we back it up every day! I'm glad we could help you. Thanks for choosing our company to get your data back.

  20/10/2011

  REPORT

Ade_Newie  Newbie   1 review

Professional+++, good at what they do, fast efficient, deliver. Lost 10 years of family photos, everyone else said the data was unrecoverable. Highly recommended.

AaronD  Newbie   1 review

Very professional outfit. Kept me informed, were prompt in getting back to me and it seems like they enjoy what they do. very satisified with their service and work.

I will definitely recommend them to anyone that needs their data recovered from dead or defective disks.

Ash-Sydney   2 reviews

I was devastated when my local computer shop told me they could not recover the contents of my USB. It had picked up a virus the one and only time I had used it while travelling overseas and I was told I had lost all of the precious holiday photos that were on there.

A friend recommended I try and take the USB to someone who specialises in data recovery and that is the best advice I have ever taken! Paolo rang me within 24 hours of receiving my USB to tell me the good news. I could not believe he had saved them all, and for such a good price!

The professionalism and quality of service they provide is fantastic. I would recommend them as the first point of call to anyone who is serious about recovering their data.

DavidFin  Newbie   1 review

Paolo was very helpful in getting ALL of my data back. A great relief. Although I had a backup I was unsure how up to date it was, so getting everything was an unexpected bonus.
I was pleased that my local computer specialist admitted that he was unable to fix the problem and recommended PAYAM.
It was good to be kept informed of progress.
An added bonus was their service for completely destroying the 'dead' hard disk free of charge, if I required.
I would have no hesitation in using them again or recommending them to others.