Business Services

PAYPAL Australia

16 Reviews
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PAYPAL Australia

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REVIEWS (16)

Very good
4
Good
0
Average
1
Poor
0
Very poor
10

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RISKY PAYPAL
UNDER 1 MONTH AGO

The worst experience ever ! STAY AWAY FROM PAYPAL ! They are still in business only because of all the interest they earn holding our money. We have 5 payments showing COMPLETED on their end, but more than a week later these funds are still not in our account. The phone number on their website is only contactable Monday to Friday 9am to 5pm, while ...read more

colso
UNDER 1 MONTH AGO

Paypal will do everything it can to avoid apying monies you are owed from an Ebay sale. Offer your buyer a small discount to use direct credit instead of paypal. It will at least guarantee that you will get yout money

crazysystem
UNDER 1 MONTH AGO

You are absolutely correct donotusepaypal three twice last week i ask two of the girls which ever country they were in to transfer the money i had back into my bank account this week it is still there how are we suppose to trust them when they don't do as we ask this is our money they are playing with i was surppose to have first priority in paypal this doe's not seem ...read more

donotusepaypal
UNDER 1 MONTH AGO

stay away from paypal ***do not use*** customer service does not exist. they simply go to a defualt setting of excuses as to why they are unable to process a credit on a confirmed faulty buyer/site. despite written assurances they have processed a refund i am still waiting over 2 months for money. they hold your money indefinitley citing i.t. issues and keep assuring you ...read more

Wasteland
LOCAL STAR
516 Reviews
5 months AGO

I use PayPal ALL the time and I think it's a fantastic site. I pay quite a few bills via PayPal and I usually don't buy anything from a website unless they have PayPal as one of their payment options. They have a great dispute investigation process and their response time is actually quite good for such a huge company.

Apple watch
7 months AGO

Amazing customer service. I was speaking to josh and he was helping me make a claim against a seller who is scamming me but trying to tell paypal im scamming him. Josh is a fantasic person! He understood my case inside out, understood me and everything i wanted. Every customer service rep out thrre should be like this guy! Paypal, if you are reading this. This guy ...read more

peterwizard15
OVER a year AGO

Sold something on eBay. Buyer claiming not received when clearly Aust Post tracking says delivered. Turns out the buyer moved house and did not update eBay records so sent item to old address. He did not have a mail re-direct in place. Long story short the Paypal dispute resolution has been hopeless. Latest thing, they rejected my request to review decision in ...read more

regcal78
OVER a year AGO

Neither my wife or I have ever had a good experience with PayPal. My wife has a web design business with some overseas clients and I manage some of her accounts for her. I note the PayPal exchange rates are unfavourable compared with banks and the fees are exorbitant. Any issues we take up with customer service are not well handled - we get different answers ...read more

honeypot
OVER a year AGO

OK - since when does a small account with little turn over become a target for Paypal to investigate money laundering and like others hold your money. They allow people to deposit but not withdraw, they have no contact numbers in Australia, the phone number for Sydney is diverted overseas, when asked for verification of documents they want they quote the same ...read more

Kialta
OVER a year AGO

These people are appalling. The worse business model in existence, freeze your money quoting legislation that doesn't say they have to freeze your money, and then never respond. The 'Australian' phone number actually goes to the other country and is hardly ever answered. If you value your business, go to other provider but not PayPal

colwillow
6 months AGO

Yep we spent 3 months hitting brick walls..We need an aussie regulator who can take them on...

shaggz82
OVER 2 years AGO

this business will limit your accounts, take advantage of you as a consumer or a seller, there exchange rates are always less so its in favor of them, and when you try and get things fixed its the same c**p every time sorry our system says, followed by you will have to wait 15, 30 or 180 days, why the hell does any business need to hold your money for 180 days ...read more

Jason Cann
OVER a year AGO

Looks like you have the same problems I do.... 180 days. What on earth with no open disputes nothing at wrong. They are holding over $4000 and maybe one day I will get it back.... Hopefully

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