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Reviews of Pc Case Gear

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  • KnowsAdelaide   4 reviews
    poor customer service, slow to respond to queries and very slow postage. good range of products but can get them cheaper and with better service elsewhere. postage prices are a joke too

    3 weeks ago - 29/07/2014

  • Northernmenace   5 reviews
    I have purchased a few computers (3-4, both as parts and pre-assembled) through this company over the years, have never had any issues. The one time that an item was out of stock, they let me know the day after my order and I cancelled that item and they refunded that part of the order including the shipping component.

    Have had one returned power supply that died, they gave me an RA number and an address to send it to. a few weeks later I had a brand new one sent through. Shipping to Cairns/Darwin was all within a week in my experience, usually only 2 days, which is great for up the Northern end of Aus. Prices are all quite decent too from what Ive found.

    Only negative and the reason for 4.5 stars is the payment options available, all but the direct deposit cost a % to use. Have used the Direct Deposit method and due to the money transfer delay it took another 2 days over what it would have otherwise.

    3 months ago - 13/05/2014

  • JamesCri Newbie   1 review
    Terrible service, delivery can take a week or more to leave their warehouse (even if express post paid for) - total lack of care when asked about - 'sorry but its within our window'. 2 from 3 order arrive late (10+ orders with them per year over 4-5 years).

    Also poor packing on shipment - purchased samsung 6 screen setup - First arrived with 2 from 6 broken, Second Attempted through AUS POST but because it was over weight it sat in Brisbane for 10 days before i followed up and told about the issue. Third attempt arrived with 1 from six broken. NOT ONE SINGLE SHIPMENT HAD A FRAGILE OR 'THIS WAY UP' STICKER.

    5 months ago - 13/03/2014

  • Nick Barkolias Newbie   1 review
    Horrible customer service and slow to deliver. Wont be using them again

    8 months ago - 27/11/2013

  • trompfy Local Star   407 reviews
    I have bought online from them heaps of times because I purchased a Logitech One Harmony Remote, A Creative Sound Blaster X-Fi Surround Pro 5.1 USB and a Brother MFC-J220 Multi-Function Colour Inkjet Printer and so far haven't had any problems.
  • Johnathon Still   3 reviews
    I have used PCCG a few times for parts its very hard to find anyone cheaper, and thier delivery has always been perfect
  • MissSarahT Newbie   1 review
    The best PC shop around! I've had nothing but awesome experiences with these guys. Great prices, top notch service and advice. Long time system builder, and I really wanted to try water cooling my rig and didn't know where to start. Jamie was invaluable with his advice in helping me pick out the right parts. Really enjoying my new PC!
  • Sharon Gavin Newbie   1 review
    Pity there are no Negative Stars! Absolutely woeful customer service. Management is rude and this was just trying to actually place the order with my c/c!! No Paypal. No phone orders. Website payment section is arcane. Would never recommend or deal with them again due to management's attitude. Minus 10 stars.
  • Thaney Newbie   1 review
    Great prices, great range, great service. Spent about 5K and have never had an issue. Great work PCCG, you have the right formula :)
  • Fattimus Newbie   1 review
    The best computer store in Australia, no competition! Better range and service than the others, been a long time customer and for a couple of years now, don't buy anywhere else!

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