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I would never purchase anything from this business again. Last week I purchased over $5000 dollars worth of equipment, only to realise that I accidently purchased some incompatible memory. To my horror when I contacted them to get the memory replaced they insisted that I pay a 15% restocking fee. The memory was still factory sealed and unused.read more
As an "Old School" IT Tech with more than 15 years industry experience, I need a few suppliers to source IT products from. Yes, while PCCG may be slightly more expensive than their competitors in some areas, they more than make up for it in customer service, technical experience and general helpfulness. I source products here first because unlike theirread more
I have purchased a few computers (3-4, both as parts and pre-assembled) through this company over the years, have never had any issues. The one time that an item was out of stock, they let me know the day after my order and I cancelled that item and they refunded that part of the order including the shipping component. Have had one returned power supplyread more
Terrible service, delivery can take a week or more to leave their warehouse (even if express post paid for) - total lack of care when asked about - 'sorry but its within our window'. 2 from 3 order arrive late (10+ orders with them per year over 4-5 years). Also poor packing on shipment - purchased samsung 6 screen setup - First arrived with 2 from 6 broken, Secondread more
The best PC shop around! I've had nothing but awesome experiences with these guys. Great prices, top notch service and advice. Long time system builder, and I really wanted to try water cooling my rig and didn't know where to start. Jamie was invaluable with his advice in helping me pick out the right parts. Really enjoying my new PC!
Pity there are no Negative Stars! Absolutely woeful customer service. Management is rude and this was just trying to actually place the order with my c/c!! No Paypal. No phone orders. Website payment section is arcane. Would never recommend or deal with them again due to management's attitude. Minus 10 stars.