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Computers Retailers

Pc Case Gear

14 Reviews
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Pc Case Gear

Contact details

(03) 9544 7895

REVIEWS (14)

Very good
7
Good
1
Average
0
Poor
0
Very poor
6

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Tell people what you think by sharing your experience with this business

Djc123456
UNDER 1 MONTH AGO

I would never purchase anything from this business again. Last week I purchased over $5000 dollars worth of equipment, only to realise that I accidently purchased some incompatible memory. To my horror when I contacted them to get the memory replaced they insisted that I pay a 15% restocking fee. The memory was still factory sealed and unused. ...read more

Mike & Angel
OVER a year AGO

As an "Old School" IT Tech with more than 15 years industry experience, I need a few suppliers to source IT products from. Yes, while PCCG may be slightly more expensive than their competitors in some areas, they more than make up for it in customer service, technical experience and general helpfulness. I source products here first because unlike their ...read more

KnowsAdelaide
OVER a year AGO

poor customer service, slow to respond to queries and very slow postage. good range of products but can get them cheaper and with better service elsewhere. postage prices are a joke too

Northernmenace
OVER 2 years AGO

I have purchased a few computers (3-4, both as parts and pre-assembled) through this company over the years, have never had any issues. The one time that an item was out of stock, they let me know the day after my order and I cancelled that item and they refunded that part of the order including the shipping component. Have had one returned power supply ...read more

JamesCri
OVER 2 years AGO

Terrible service, delivery can take a week or more to leave their warehouse (even if express post paid for) - total lack of care when asked about - 'sorry but its within our window'. 2 from 3 order arrive late (10+ orders with them per year over 4-5 years). Also poor packing on shipment - purchased samsung 6 screen setup - First arrived with 2 from 6 broken, Second ...read more

Nick Barkolias
OVER 2 years AGO

Horrible customer service and slow to deliver. Wont be using them again

trompfy
LOCAL STAR
676 Reviews
OVER 3 years AGO

I have bought online from them heaps of times because I purchased a Logitech One Harmony Remote, A Creative Sound Blaster X-Fi Surround Pro 5.1 USB and a Brother MFC-J220 Multi-Function Colour Inkjet Printer and so far haven't had any problems.

Johnathon Still
OVER 4 years AGO

I have used PCCG a few times for parts its very hard to find anyone cheaper, and thier delivery has always been perfect

MissSarahT
OVER 4 years AGO

The best PC shop around! I've had nothing but awesome experiences with these guys. Great prices, top notch service and advice. Long time system builder, and I really wanted to try water cooling my rig and didn't know where to start. Jamie was invaluable with his advice in helping me pick out the right parts. Really enjoying my new PC!

Sharon Gavin
OVER 4 years AGO

Pity there are no Negative Stars! Absolutely woeful customer service. Management is rude and this was just trying to actually place the order with my c/c!! No Paypal. No phone orders. Website payment section is arcane. Would never recommend or deal with them again due to management's attitude. Minus 10 stars.

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