PCPros delivers prompt, professional, reliable and cost effective solutions to computer problems in English or Japanese.

PCPros will deliver prompt, professional, reliable and cost effective computer support services to local business, small office/home office computer users, and home computer users in English or Japanese

Our core services include:

- Desktop PC and Notebook repairs, upgrades, configuration, optimisation and periodic maintenance
- Detection and removal of Viruses, Malware and Spyware 
- Data backup and business recovery strategies to minimise business disruption
- Upgrades to, or replacement of, system memory, hard disk storage and other components for    usability and performance improvement
- Operating system and application software installation and configuration
- Hardware and software compatibility testing for migration to Windows 7 and Windows 8
- Operating system upgrades from Windows XP and Windows Vista to Windows 7 and Windows 8
- Installation and configuration of wired/wireless printers, scanners and multi-function devices
- Small Office and Home Wireless Network installation and configuration
- Computer system purchase guidance and after purchase setup for novice computer users
- End-user software installation, update and configuration
- Internet Service Provider selection advice and secure Internet connection setup 
- Home Office design and implementation
- Basic instruction in computer use, Internet browsing, using e-mail, communicating over the Internet and using various software packages
- Instruction in the setup and use of Apple iPad and other manufacturers' tablet devices
- Instruction in how to use tablet devices with computers


A similar range of support services can be provided to users of computers with Japanese language operating systems and application software
 
We also provide a service for computer users requiring a Japanese language operating system, and other Japanese language software, to be installed on locally purchased computers.