Have used this service twice now. I found the receptionists to be both professional & polite and the booking system easy and very flexible. But that's where the positives end.
On both occasions the cleaners arrived before the agreed booking time which may be acceptable for some but with a newborn I was not impressed to say the least. The cleaning itself is very hit & miss not consistent. The first time I was satisfied with the cleaning but the second time I was not at all impressed besides arriving at 10am & not 2pm as agreed two dusting was very poor, my 2 year old nephew does a better job when he is "helping" me dust. I was extremely annoyed with them arriving early as I specifically made the appointment at 2pm as I had tradesman coming at 11 and wanted the cleaning done after them. When I said that the cleaners pleaded with me to let them clean then & there stating "otherwise it's a waste of us getting out of bed" it was 10am surely they are not just getting out of bed at that time? In any case it was uncomfortable & inconvenient I was in my pyjamas & my baby was sleeping, I let them clean but then spent my afternoon re doing the dusting to an acceptable standard & cleaning up after the tradesman.
I also think they are over priced $170 for two cleaners for two hours!
I will NOT be using this service in the future & will not recommend.