First time buyer. Impressive looking shop. Our customer service person was friendly and pleasant and offered to score our pork belly for us which we thought was great. This person passed it on to one of the butchers. We didn't realise until we got home that the 1.5kgs of meat was totally and utterly BUTCHERED! The 'scoring' went through the rind and at least half way through the meat. In some areas it totally broke through the entire cut of meat. Needless to say the 3.5 hours cooking required for a really good pork belly was pointless. I realise pork belly isn't an expensive cut and this is totally a first world problem but don't offer the service unless you are going to do it right. Ordinarily I would prep my own meat but you offered. I won't be returning.