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They refused to let us see where they groom the dogs. From what is visible, it looks very damp, and with dirty towels on the floor. Against our better judgement, we decided to get the dogs groomed there as another place was full. My female dog came back timid and was scared of everything. My male dog came back with sore red patches everywhere, especiallyread more
Terrible experience. Last time I was told to book for a "full groom" so I could show them a photo of how I wanted my little dog to look. I came in with the photo and asked them to leave his hair long and don't trim his tail. They agreed to it, but when I collected him after waiting an extra 30 mins he was shaved to the skin and they trimmed his tail. Not only did theyread more
Had an appointment at 9am got there 10 mins early was told to pick up my little dog at 11 am, just before 11 am I get a call that time has changed to 12:30 I ended up having breakfast and lunch while I was waiting. I arrived at the shop at 12.30 and I waited till 1.15pm I noticed while I was waiting all these other groomed dogs leaving the shop to customers, I wasread more