They refused to let us see where they groom the dogs. From what is visible, it looks very damp, and with dirty towels on the floor. Against our better judgement, we decided to get the dogs groomed there as another place was full. My female dog came back timid and was scared of everything. My male dog came back with sore red patches everywhere, especially between the pads of his feet. Horrendous service. Will never return. If you love your dog, don't take them here.