Directions

Reviews of Petvax

  • sharholee
    sharholee  Newbie   1 review
    Our dog had a severe case of pancreatitis and as we didn't have the cash on us at the time we asked what our options were and was basically told that we either pay up or they won't do anything. We left and went to Cityvet Chatswood who not only gave us payment options but also fantastic service both to us and our dog. They charged a bit more but they deserved every cent.

    1 week ago

  •   2 reviews
    I took my 6 week old puppy to see them to get his first vaccinations. I had made the appointment days prior, they said they would not see my puppy as he was not restrained!

    I did not have a collar or lead with me at the time as he was not to walk on the ground out side of home anyway due to parvo etc therefore the reason for our visit that day. They then said well "You can buy one of our collars", I refused. I argued that I had not been aware of this before my appointment & that he was only 6 weeks old. They then went to the front door, ripped off the sign that states conditions of entry etc & handed it to me & said "I'm sure you can read".

    Their professional manner is unacceptable! Their clinic may be the cheapest but it is far from the best!

    1 month ago

  • sarah_1985
    sarah_1985  Newbie   1 review
    Last week I told my dog to petvax for some injections and an annual check up. The vet said my older dog needed to have a tooth removed but it wasnt anything to much to worry about. Because we were going away on holidays soon we booked him to get the tooth out the following wednesday.
    We took him up there in the morning and go a phone call from the vet at around 3pm saying they had taken NINETEETN teeth from my dog and the bill was now $1100 not the $195 we thought it was going to be. My mother did not have the money to give so the vet said we could not get the dog until the bill was paid. We have the signed piece of paper saying one tooth would be removed and the cost would be $195 but tried telling us our dog is neglected.
    My mum rang the police and went to get the dog but the vet refused to give him to her. My mum rang the police in front of the vet and was told to wait they were on their way.
    The vet then locked my mother inside the shop and said they did not want the money and was going to put the dog down. My mum paid the $1100 and told the vet nurse to get her dog now.
    If they can treat people like this HOW DO THEY TREAT OUR BELOVED PETS???
    DO NOT TAKE YOUR ANIMALS TO THEM.
    Thank god my dog is fine. The feelings my family was put trhough that afternoon I dont want anyone to ever ver ever have to go through.
    This vet should be shut down IMMEDIATELY

    2 months ago

    • honey.bub1
      honey.bub1 Newbie 
      If you signed a quote or form and agreed to the $195 this is all you have to pay, before they do any extra treatment they MUST get permison to do so i have heard many things about this clinic and it needs to stopped

      2 months ago

      REPORT
  • Maximal
    Maximal  Newbie   1 review
    Terrible service, very rude and quoted price means nothing. I was quoted $200, actual price was over $1000. My wife called them but was very rude. Do not use them, unprofessional and unethical!

    6 months ago

  • tigsy
    tigsy  Newbie   1 review
    HORRIBLE i asked for my animals files and they said i cant have them. maybe cheap but the costumer service is BAD!!!!!!!!!

    6 months ago

    •  
      I completely understand where you are coming from! They are unbelievable!

      1 month ago

      REPORT
  •  Newbie   1 review
    Had great, friendly service from these guys when we took our cat in to be desexed. They are helpful and more than willing to have a chat about any concerns.

    9 months ago

  • Mykitten
    Mykitten  Newbie   1 review
    PetVax is a very bad and irresponsible vet. I took my cat and visited them last week. The doctor quoted $300-$400 for treatments and said my cat will be ok. But i finally paid $700 and they couldn't cure my cat. i wasn't contacted for advice for major treatments which they just did on my cat and my cat was dying. luckily i transferred my cat to another Vet who saved his life. Don't ever spend any cents on Pet Vax and they know nothing and have no ethics.

    1 year ago

  •  Newbie   1 review
    Had Chloe desexed at Petvax Underwood. Wonderful staff, especially the vet nurse Leanne, who did a great job looking after Chloe keeping her relaxed, happy and she answered all our questions throughly, explaining everything we needed to know in a way that we could understand. Would happily take my dog back to Petvax and recommend this place to others who have a tight budget.

    1 year ago

  • Feryguinea
    Feryguinea  Newbie   1 review
    Thank you very much for a good service from a guinea pig Ferry's owners.

    1 year ago

  • CatLoverAu
    CatLoverAu  Newbie   1 review
    I rang this Vet as I heard they were Breeding their own cats to sell. NO kittens are desexed before sale.

    When I asked about the the future of these kittens, they stated there was no legislation against what they were doing.

    Vets are supposed to care about animal welfare, NOT continue the problem of over-run rescue animals!

    2 years ago

Similar businesses nearby

© Copyright News Digital Media    •    Privacy Policy     •    Staff Guidelines     •    Terms & Conditions

Feedback Form
Feedback Form