Recently went to Hilton outlet, for a cut, wash and half head of foils. Started off well, the hairdresser seemed to know what she was doing. Good head massage and wash. Started to blow dry when they realised they couldn't even see the highlights and asked if I had time as they wanted to do them again! (an hour and half had already passed). So I said fine and they proceeded. Then it came to cutting my hair, I expected this to be done while it was wet, but they went on to say it better to do it when its dry (first I've heard of this). They spent a minute or so trimming the ends, I don't even think there was any hair on the floor. Two hours later, my hair looked exactly the same, with plenty of split ends that that they missed. Very disappointing, for a place that sells itself on premium prices I would have expected professional and qualified hair stylists who knew what they were doing. Feel mislead...