I had really bad experience with pine discount. Purchased set of lounge and table set. Paid deposit and agreed date of delivery. Nothing turn up on the agreed date and no phone call either. I have to call them day after and only being told they don't have stock. They then said may be they can get stock in 2-3 weeks time. Again nothing was heard after 3 weeks so I made the call again. They said they can't get the chairs anymore and can only offer stock credit. I kept arguing with them and they finally agree to refund the money for the table set. However, I still have to wait for the lounge set for another 4 weeks. Again nothing happen after 4 weeks so I made the call and being told another 8 weeks. I was fed up with this company and asked for refund. They refused again and said only store credit can be given. There is nothing I want from their store and they didn't care. Throughout the process I was talking to their management in the warehouse. The management was rude and arrogant and offer zero customer service. I am very disappointed as they are not willing to offer refund as if it is our fault not willing to wait for 3 months. The price was the attractive selling point but non-existent customer service and refund policy justified the cheap price. I would never go to shop with this company because of this bad experience.