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  • To Platinum Removals..

We love the work you hate

Home & Office Relocations / Storage Solutions

Platinum has grown a reputation for straight out honest advice, industry leading knowledge and award winning service. A good stroll through some consumer review sites, such as this, should back this up. Platinum Removals is truly one of Sydney's premier removalist company and we can say that proudly. In an all but unregulated industry, you are only as good as you choose to be, and we choose to uphold high standards in everything that we do.

Offering a full range of services, where you can control your costs, from assistance to moving a few items to the premium package of pre-packing and end of the lease cleaning, included on your move.

We cover all aspects of residential and commercial moving, with storage options available for short and long term on two conveniently located facilities, one in Mascot (near the airport) and one in Brookvale (North Shore).

We are looking forward to listen to you moving needs.

Platinum Team

Reviews of Platinum Removals..

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  • KATFOR30 Newbie   1 review
    We have used Platinum twice now after a disastrous experience with an Interstate mover. Platinum are professional, punctual, efficient and respectful of your belongings. All the employees we encountered were very polite and extremely hard working. They are fantastic value for money and take the stress out of moving. Can't recommend them enough!

    4 hours ago - 25/07/2014

  • Chacha77 Newbie   1 review
    Got stood up by original removalists, but the platinum removals team too care of everything at the last minute. Romain and Augusto were awesome: fast, careful trustworthy and cheerful. Arrived right on time and did not much around. Will definitely use them again. C and X
  • Minky72 Newbie   1 review
    Fantastic, couldn't recommend them highly enough. Packed and moved us over 2 days, polite, helpful and efficient.

    2 months ago - 20/05/2014

  • Andrewlin Newbie   1 review
    Called me on the day to say that the truck can only come at 2 to 3pm when we agreed in writing for the truck to come between 11 and 2pm. Argued with me until I sent them my email confirmation. The truck came at 1:20pm, used 4 hours to move 2 bedroom from parramatta to city, plus charged one hour extra for bad traffic to go home. I was not informed of this. Due to longer than estimated time this job took, I missed my lift booking time in my new apartment and was fined $100. One of the staff who came is not fit for the job, doesn't have muscle power. They also broke my TV cabinet. No compensation.
    • Platinum Removals Newbie 
      Hello
      We apologise that you feel you had a negative experience.
      Just a few notes we would like to point out.

      1. We moved a full 2 bedroom unit from Parramatta to a unit in CBD with an additional pick up address in 5 hours having 2 movers and a truck, that fits well within realistic time expectation for the industry.
      The "bad traffic 1 hour charge on top" you are referring to is the call out fee, which was clearly stated to you prior your move by our office staff. This is also standard practise and billing.

      2. The item that you claimed that we "broke" was noted by our staff to be an old IKEA stands which was already damaged and taped up.
      We move a lot of high end furniture on a day to day basis, but the principles are the same and we respect and understand people's attachment to their items and will always look after all clients possessions.

      I guess that out of nearly 2000 great relocations a year, there will always be one customer who is not entirely happy.

      2 months ago - 22/05/2014

      REPORT
  • :))) Newbie   1 review
    ROMAIN and his team (Jacubo & Augusto) were incredible. They were on time, super friendly, incredibly efficient, careful, strong and fast. What more could you want in a removalist? They were even lovely to our little girl! They moved our family's possessions from the Eastern Suburbs to the Inner West in record time. We can't recommend them enough. Thanks guys.

    2 months ago - 14/05/2014

  • Donna 8 Newbie   1 review
    After booking another company that were already showing signs of not refunding my money when they didn't show up with boxes on the agreed date I knew I had to find another company. Thank goodness I read a great review about Platinum Removals and decided to phone. Arthur was fantastic on such short notice he was able to organise our move within a couple of days. The 2 guys were careful and very polite on the day and I thought I paid a fair price. They promptly picked up our boxes within 48hrs of contact. Thanks guys you deserve to do well with your customer service.

    2 months ago - 08/05/2014

  • Skye & di Newbie   1 review
    Romain and James came to our little bed sitter in Surry Hills and help us move. Both the bed sitter and the Terrace House we moved to where tiny, so difficult to manoeuvre any thing bigger than shoe box to remove! Both the boys were so courteous, polite, efficient and personable it made the move so easy and stress free - almost a pleasure! At the new terrace house they had to put the queen mattress up over the second floor balcony to get it in and did it in with no qualms before I even knew! They also took apart furniture and reassembled it in a flash! I am from country NSW and felt so at home with their friendliness and professionalism! Thank you boys - job well done! Di Mack

    2 months ago - 04/05/2014

  • jonnohowe Newbie   1 review
    Moved today, and just want to say, these guys were great, as good as it gets. They were ON TIME, 8am sharp. They were friendly, helpful and just there to do the job. Took care of all furniture and boxes really quickly. Very efficient, no stuffing around on phone, just there to do the job, so you can rest assured these guys aren't overcharging for poor service like a lot of removalists. I chose these guys because of all the quality reviews they'd had and they didn't let me down at all. HIGHLY RECOMMENDED. Thx again guys, really good job!

    2 months ago - 29/04/2014

  • Shaz gill Newbie   1 review
    Used Platinum Removals for a move yesterday, could not be happier. Michael, Marty and James were just the best. They were professional, polite and very efficient. They came, did their job and I don't think our neighbors in both properties even knew they were there. Would highly recommend them. The whole process from quote to the end was so professional. Some other removalist we used not long ago were loud, smelly, took the longest breaks ever). But not these Platinum guys. They were so efficient.

    4 months ago - 25/03/2014

  • Tim Sydney Newbie   2 reviews
    Overall they are fairly reliable, and mostly did what they were asked without complaint - fairly flexible. However, for the price ($800+ / double the cost of many) they are not as GREAT as some people say :
    1. They banged my trolley carelessly down the stairs, hitting it on each stair - instead of using their own
    2. They taped up vintage cupboards that were already locked, damaging the paintwork
    3. Even though I even created a clear furniture map for them, they put quite a few things in wrong place:
    - even put the lounge on balcony BACKWARDS (as unconscious as point 2)
    - put wardrobes in wrong places, necessitating me fixing by myself later
    4. They complained they were hungry near the end of the work - well just ask for a break and stop the clock ! This just put pressure on me.

    Co-operative but for the price, not too much care.

    5 months ago - 14/02/2014

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