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Platinum Removals

Sydney, NSW
Open today - 8:30 am - 6:00 pm
Mon 8:30 am - 6:00 pm
Tue 8:30 am - 6:00 pm
Wed 8:30 am - 6:00 pm
Thu 8:30 am - 6:00 pm
Fri 8:30 am - 6:00 pm
Sat 8:30 am - 6:00 pm
Sun 8:30 am - 6:00 pm

We Love The Work You Hate! Moving Home Or Office In Sydney? Platinum Removals Are Relocation Specialists Who Can Get Your Home Or Office Move Done With Minimal Downtime.

Home & Office Re-locations / Storage Solutions:
Platinum Removals is the leading removals company in Sydney with years of experience in the industry & an attitude that just won't quit, when it comes to the tedious & arduous task of getting everything organized & shipped out, when you're moving from one place to another. We've got a fantastic reputation in the Sydney CBD, because so many Australians have seen our impeccable service standards & attitudes, when it comes to helping you take care of an otherwise stressful & physically tiring job & they love how we set out to tackle out work! Platinum has grown a reputation for straight out honest advice, industry leading knowledge & award winning service. A good stroll through some consumer review sites, such as this, should back this up. We are specialized in residential and business re-locations. From small units to bigger, more complex jobs we do it all.

Why Us?
-Fully Equipped And Insured Trucks
-Supply A Wide Range Of Wrapping Materials
-Option To Hire (At A $1 Each) Or Buy Boxes
-Fast, Reliable And Experienced Removalists
-GPS On All Trucks
-Transit Insurance 
-Public Liability
-We Do Home And Commercial Packing And Unpacking

Removal Prices:
We charge on an hourly rated system so that you only pay for the work that you need from our removalists! Add & remove additional services as you require so that you can manage the budget & the final removal price that appears on the bill!

Storage Service:
We want you to experience just how comprehensive a moving & removals package can be now that we offer you self-storage options for your home items!

Our Removalists Cover All These Suburbs In Sydney

Bondi Beach
Eastern Suburbs
Hills District
Lower North Shore
Northern Districts
Sydney CBD

-Interstate Moves

If you are looking to move interstate, whether from Sydney to Brisbane, or Melbourne to Adelaide we can help you too.
Additional Information
Times Vary - call for details By Appointment (Only) Open 24hrs / 7 Days Appointments Available Contact 24 hours Flexible Hours by Appointment
Payment Options
Visa EFTPOS MasterCard Cheque Cash


Service Options

Office Long Distance Assembling Vehicle Transportation Storage Dismantling Fine Art & Antique Removal Insurance Packing & Wrapping Unpacking Household

Registration Details
  • ABN 87 119 902 863
Book Cartons (small box) 420x320x360 mm Standard Carton (large box) 435x410x600 mm Bubble Sheets (large roll)10 sheets Picture Cartons 775x75x1040 mm Porta Robe with Metal Hanger 475x600x1100 mm Packing Paperappro x 100 sheets Tape75 metres long
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Reviews of Platinum Removals

  • We had our team coming to our Mosman property last week to pack and move our 4 bedroom home over two days.
    We were only moving locally but there was a substantial amount of stuff to be shuffled as well as difficult access at the destination.
    All in all I can not praise them highly enough, they diligence in getting in all safely transported with well manner guys.
  • We recently moved to a new apartment & decided to use Platinum Removals. We don't have loads of stuff, moving from a 1 bedroom apartment to a 2 bedroom around the corner, we wanted the assistance of professional movers to help with heavier stuff. We had already moved most of the smaller boxes ourselves in the days leading up to the move, so there wasn't all that much to shift. The movers turned up & were unable to communicate in English. Fortunately my partner speaks some Portuguese so could get the basics arranged. The movers took an eternity to load the stuff & unpack it, which lead us to believe they were taking extra care with our stuff. Unfortunately when we got to the new property we discovered our brand new diningroom table (which we had never used and had kept wrapped until we got to our new place) was completely ruined. They hadn't wrapped any of the furniture prior to taking it to their truck or out of their truck (they told us they had packed it when it was inside there though, but what good does that do?!). We showed them the damage & took pictures of it with them & they told us they would resolve the issue. We then discovered a few more items of furniture damaged. After contacting the office we were told they would take care of the damage but since then we've never been able to make contact with them. They hadn't charged us for the move so we hoped that at least we weren't going to have to pay for the terrible service. But sure enough 3 weeks later they took payment and still to this day have not responded to any calls, emails or messages. They are not professional movers at all. The guys who moved us had only been in Sydney a few months. They don't care about you or your stuff. Please take our advice and use someone else. It's not worth the hassle especially when moving is stressful enough already. I wish someone had warned us!
    • We have since resolved our issues with Platinum Removals. We believe they have dealt with the issue appropriately.
  • I went with Platinum removals for my move from Camperdown to Parramatta based off their good reviews on Truelocal, and I am so glad I did! The two guys were absolutely fantastic - under very difficult conditions (had to park the truck far away, only lift access, heaps and heaps of stuff to be moved and the beds not fitting in the lift) they were nothing but friendly and professional throughout. Everything was carefully moved, the tvs were wrapped for us and they even stayed back an extra 45 minutes after 5 (Despite starting at 7:30)! to put our beds together free of charge. I cannot recommend them highly enough. Thanks so much guys!
  • This company was a lifesaver, it looked like many things were going to go wrong with our move but the removal men were fabulous and nothing was too much trouble for them. They arrived early, were very supportive and a real pleasure to deal with. I cannot recommend them enough. They were fairly expensive in comparison to the other providers we received quotes from but I chose them because they impressed me from the first time we made email contact and they did not let me down, despite many unforeseen obstacles. I would give them 6 stars out of 5!
  • Ive moved twice with Platinum Removals already and have had excellent experiences with them both times. The guys show up punctually, get right to work and are helpful and friendly if you need to ask them questions about whats going on. They work fast and dont dilly dally and you can really tell that they are putting their back into the work. Really impressed by the passion they have in the work.
    Im happy with the service that I get for the value that I pay and also immensely thankful that theyre more or less a one stop service. I can get my insurance and packing done with them and its just saved me loads of time from having to source this stuff from elsewhere.
    I would definitely recommend them to anyone intending to move around Sydney. Excellent service for sure!
  • Excellent service provided by Romain. On time, worked efficiently and took great care of everything. Thank you
  • Would like to thank the company for the excellent service provided at last minute notice, we had a severe problem with water flooding within the house, so we urgently needed to move out.
    Great attitude, friendly and well groomed movers and good communication with the office staff.
  • atan7 Local Star 1,301 reviews
    Great friendly serviceB Marcio was friendly and easy to talk to. As with all moves it can be scary putting your possessions in the hands of others. On move day Roman and James called 20mins before arriving to keep us on the loop of their where abouts. They arrived with a giant truck that was clean and well laid out with protective rugs and plastics. The guys were so friendly and carefully wrapped our belongings such as our couch and glass table. They even dismantled our bed which was a little tricky as it has a storage unit underneath the base. They were very communicative throughout the process and moved fast. Our 2 bedroom apartment was moved in 5 1/2 hours... Including the reassembling of our furniture in our new home. They aren't the cheapest at $140 an hour but they don't have hidden costs such as mileage fees and they take such care you really can't put a price on a job well done. Thanks so much!
  • Our relocation was a bit unusual, we had to move from 3 different locations across Sydney into a multi level property with difficult access in the Central Coast.
    Platinum Removals managed to organise separate vehicles to accommodate our requirements with tight schedule due to settlement arrangements, the whole move was done within a day, apart from the packing of contents which was done on the day before.
    All in all, a successful large scale move, my wife had their services recommended by a work acquaintance, we will certainly spread the word.
  • Thank you Platinum for helping my parents move last minute before Christmas. The boys were friendly, hard working and handled all our delicate items with care. We highly recommend your removal service.
  • MY WORST REMOVALISTS EXPERIENCE EVER. The truck was too small, so the movers couldn't fit everything I owned, after I specifically told them at booking that I had a lot to move. I had to hire a van at my own expense and move the leftover items.

    In transit, my computer desk tray was broken, and the movers didn't say anything about it - they just delivered it to the destination and kept quiet.

    I had a plasma TV propped up against a wall, and told them not to move the boxes which were holding the TV up or the TV might fall. They removed the boxes 3 times, but thankfully my TV didn't fall over - their insurance covers their own injury, not your property getting damaged.

    Finally, they attempted to overcharge me for actual work done. "It's 40 minutes, but we'll round it up to an hour. It's only a $30 or $40 difference. No-one else has ever complained about this."

    I would never use this company again.
    • In response to the comments from a representative from Platinum Removals:

      1. I am disgusted that you imply that I have not used your company's services. I have used your company for a move, and my review is reflective of my experience. I already gave you this feedback over the phone.

      2. Your INSURANCE DOES NOT COVER customer breakages. To say "false" is INCORRECT. Your terms are:

      Platinum Removal insurance DOES NOT COVER:
      * Damage to your furniture or household goods
      * Breakage and accidental damage

      3. Billing IS NOT DONE ON 15 minute intervals. Billing is: "Time charged starts at your pick-up address and finishes at the drop off address, with the addition of a call out fee on top"

      4. You were told at booking that I wanted my move done with 1 truck and 1 trip. Your movers did not offer a second van. It would not have been needed had you provided a large enough truck

      Your reply is an attempt to cover up bad work
  • These guys were great, nothing was too much trouble and they got the job done quickly and carefully. I'll definately use them next time I move!
  • I would NOT use this company again. I had specifically requested tools when I booked. On my moving day the removalists arrived with NO TOOLS. I was told by the movers that they would charge me for the travel time if they went to get tools. I had to leave my property in the middle of the move and drive to a local hardware store to buy a wrench. One of the removalists was very poor, he didn't help the other mover at all, this created a lot of arguing It was impossible for the good removalist to work with the other man as a team. To top it off the poor removalist was CONSTANTLY on his mobile phone, he told me he was looking for another job!! When I let the Platinum office know that I was dissapointed (I had a dented brand new fridge at the end of the move) they said they would follow it up...I never heard from them again. I note others have reviewed this company highly. Perhaps I just unlucky and got a bad egg? Regardless I feel management should have followed this up with an explanation (compensation for the wrench??) and an apology.
    • Hi Helen1970,

      You are right in saying that you must have been a very unlikely and unlucky client to have a team arguing while at work, all movers go through intensive training and are very friendly, it is very unusual to happen, but it is possible indeed that a certain given point for some reason a team might have started an argument. Furniture removals is a highly physically demanding job and due to the difficult environment in which movers are in at times it could lead up to stress. That said, we do not tolerate any sort of bad wording and take serious actions in regards to workers that do not follow our conduct protocols.

      We are not able to find your details through your nickname here in our system, please send us an email to contact@platinumremovals.com.au and be assured that we will follow up the incident with the tools.

      Kind regards,

      Platinum Team
  • The best removal service I have used so far. No arguments, no stalling, no damage, no misunderstandings etc. Romain, Tony and D.. were top blokes.All 3 guys were very hard working, careful and with great attitudes-friendly, helpful and funny. Made a stressful day a breeze. I was moving from very overfurnished 2nd floor unit to a house (North Strathfield to Wahroonga), some of the pieces very heavy, we filled up 2 trucks, some during rain. They came on time, had all the right gear and it was pleasure working with them. Highly recommend and I will use them again if I have to move.
    Thanks Marcio for all assistance.
  • This lis the second time we have used Platinum and have been really pleased. On time, organised movers, no fuss or hassle. Fast movers, no issues, all too easy! Thanks again Marcio!
  • Good guys - arrived on time - took longer than expected but they were working hard at it so can't fault them there. Managed to leave my microwave in the lift and a neighbour took it in so that it wasn't stolen, and we otherwise lost an esky full of wine somewhere along the way. All in all I'd still recommend them given how hard they worked, the care they took and their general expertise with the fridge and protecting the furniture etc.
  • I recently moved into a new pad, which involved picking up my stored furniture from Botany, and also in North Bondi, to then move into Bronte. Romain from Platinum Removals was really wonderful, being a single female I can't thankyou enough for your sevices. You made moving a pleasure, and even helped put my bed together! Thanks a million Romain, I'll be referring and using you in the future!
  • We recently had a complicated move that involved moving from one area in Sydney to storage for a few days, and then on to another location. Marcelo was brilliant in co-ordinating the entire thing including storage. Matt and his team(s) were fantastic during both moves, everything was completed in great time, and I was absolutely amazed at the Tetris job involved in fitting our lives into the truck!
    I would definitely recommend Platinum to anyone.
  • Platinum helped me move from Surry Hills to Paddington in the rain, their service was impeccable and entirely professional from quotation through to completion of the move. I highly recommend these guys.
  • My wife and I moved from Manly to Glebe this morning and we have nothing but amazing things to say about the staff at Platinum. Matt and Artur were incredibly quick and efficient yet also very careful to make sure that none of our belongings were damaged. I was also taken aback by how sincere and polite they were towards my wife and I. I would recommend them for a move of any type - big or small.
  • The ratings don't lie - these guys are fantastic. Marcelo was awesome; gave us a quote on pack, move and unpack from Marrickville to Liechardt. Even though we changed or mind twice about the unpack they still got this all done in one busy day without me there. I would highly recommend the pack/unpack service; clothes were neatly in the wardrobe, even my bed was made. The pace these guys move at is incredible; at the same time not one item was damaged and they were extremely careful. After a full 12 hour day with only lunch in the truck between sites they still had this big Brazilian grins on their faces and were genuinely friendly and polite. Happily gave them a case of beer that was well earned - if you book them you will too!

    Can't recommend them highly enough - thanks Platinum!
  • After describing the contents of the move I was given an estimate over the phone of 3-4 hours to move my 2br unit to another Sydney suburb about 20min away. The 2 movers were friendly and worked at a reasonable pace, however the removal truck they bought was too small for the job and they had to load, make the trip, unload, make the trip back, load a second load, make the trip again and unload. I was charged for all this travel time despite their truck being too small, and was billed 8.25 hours total.
  • We have used Platinum twice now after a disastrous experience with an Interstate mover. Platinum are professional, punctual, efficient and respectful of your belongings. All the employees we encountered were very polite and extremely hard working. They are fantastic value for money and take the stress out of moving. Can't recommend them enough!
  • Got stood up by original removalists, but the platinum removals team too care of everything at the last minute. Romain and Augusto were awesome: fast, careful trustworthy and cheerful. Arrived right on time and did not much around. Will definitely use them again. C and X
  • Fantastic, couldn't recommend them highly enough. Packed and moved us over 2 days, polite, helpful and efficient.
  • Called me on the day to say that the truck can only come at 2 to 3pm when we agreed in writing for the truck to come between 11 and 2pm. Argued with me until I sent them my email confirmation. The truck came at 1:20pm, used 4 hours to move 2 bedroom from parramatta to city, plus charged one hour extra for bad traffic to go home. I was not informed of this. Due to longer than estimated time this job took, I missed my lift booking time in my new apartment and was fined $100. One of the staff who came is not fit for the job, doesn't have muscle power. They also broke my TV cabinet. No compensation.
    • Hello
      We apologise that you feel you had a negative experience.
      Just a few notes we would like to point out.

      1. We moved a full 2 bedroom unit from Parramatta to a unit in CBD with an additional pick up address in 5 hours having 2 movers and a truck, that fits well within realistic time expectation for the industry.
      The "bad traffic 1 hour charge on top" you are referring to is the call out fee, which was clearly stated to you prior your move by our office staff. This is also standard practise and billing.

      2. The item that you claimed that we "broke" was noted by our staff to be an old IKEA stands which was already damaged and taped up.
      We move a lot of high end furniture on a day to day basis, but the principles are the same and we respect and understand people's attachment to their items and will always look after all clients possessions.

      I guess that out of nearly 2000 great relocations a year, there will always be one customer who is not entirely happy.
  • ROMAIN and his team (Jacubo & Augusto) were incredible. They were on time, super friendly, incredibly efficient, careful, strong and fast. What more could you want in a removalist? They were even lovely to our little girl! They moved our family's possessions from the Eastern Suburbs to the Inner West in record time. We can't recommend them enough. Thanks guys.
  • After booking another company that were already showing signs of not refunding my money when they didn't show up with boxes on the agreed date I knew I had to find another company. Thank goodness I read a great review about Platinum Removals and decided to phone. Arthur was fantastic on such short notice he was able to organise our move within a couple of days. The 2 guys were careful and very polite on the day and I thought I paid a fair price. They promptly picked up our boxes within 48hrs of contact. Thanks guys you deserve to do well with your customer service.
  • Romain and James came to our little bed sitter in Surry Hills and help us move. Both the bed sitter and the Terrace House we moved to where tiny, so difficult to manoeuvre any thing bigger than shoe box to remove! Both the boys were so courteous, polite, efficient and personable it made the move so easy and stress free - almost a pleasure! At the new terrace house they had to put the queen mattress up over the second floor balcony to get it in and did it in with no qualms before I even knew! They also took apart furniture and reassembled it in a flash! I am from country NSW and felt so at home with their friendliness and professionalism! Thank you boys - job well done! Di Mack
  • Moved today, and just want to say, these guys were great, as good as it gets. They were ON TIME, 8am sharp. They were friendly, helpful and just there to do the job. Took care of all furniture and boxes really quickly. Very efficient, no stuffing around on phone, just there to do the job, so you can rest assured these guys aren't overcharging for poor service like a lot of removalists. I chose these guys because of all the quality reviews they'd had and they didn't let me down at all. HIGHLY RECOMMENDED. Thx again guys, really good job!
  • Used Platinum Removals for a move yesterday, could not be happier. Michael, Marty and James were just the best. They were professional, polite and very efficient. They came, did their job and I don't think our neighbors in both properties even knew they were there. Would highly recommend them. The whole process from quote to the end was so professional. Some other removalist we used not long ago were loud, smelly, took the longest breaks ever). But not these Platinum guys. They were so efficient.
  • Overall they are fairly reliable, and mostly did what they were asked without complaint - fairly flexible. However, for the price ($800+ / double the cost of many) they are not as GREAT as some people say :
    1. They banged my trolley carelessly down the stairs, hitting it on each stair - instead of using their own
    2. They taped up vintage cupboards that were already locked, damaging the paintwork
    3. Even though I even created a clear furniture map for them, they put quite a few things in wrong place:
    - even put the lounge on balcony BACKWARDS (as unconscious as point 2)
    - put wardrobes in wrong places, necessitating me fixing by myself later
    4. They complained they were hungry near the end of the work - well just ask for a break and stop the clock ! This just put pressure on me.

    Co-operative but for the price, not too much care.
  • Marcio was very helpful when he called to discuss our move, and then Roman and his team on the day were fast, efficient and careful. They were friendly and hardworking, and even got our large couch out of our narrow little hall and doorway without incident.
    I have had bad experiences with removalists in the past, being slow and damaging furniture, but these guys are excellent, would certainly recommend them.
  • Marcio and his team are exemplary. Incredibly friendly, professional, accommodating and efficient, he and his team help take away much of the stress that inevitably comes with movinglg house.

    For my work I have had to relocate around NSW every 6 months and over the past 5 years I have relied exclusively on Platinum Removals because I know I can depend on their excellent service and that they will take the best care of my furniture.

    Highly recommend.
  • Marcio and his team of boys did a fantastic job for us today! Anderson and Jean were on time for the move, did everything professionally and with great care. They are kind and friendly and did everything exceptionally well and with a fantastic attitude. We will recommend them to all our friends and be sure to have them again for our next move. Wendy and Samson (Pemulwuy). Thank you for your hard work today Anderson and Jean!
  • Marcio and his team of workers were the consummate professionals.

    Marcio managed to find me a truck and a crew for a Sunday job at late notice an a fair price.

    The boys were
    Courteous, strong, proficient and extremely hardworking - making every effort to help my heavily pregnant wife and I make a seamless transition between awkward terrace houses.

    Highly recommend.
  • Have to say we had the team from Platinum help us with our move about a month ago and it was the best moving experience of my life. We had Marcelo and Simon and they were both extremely friendly, relaxed and professional. Nothing was damaged, everything treated very carefully and although there were some challenging logistics in getting up to our new apartment, they were swift. Really great experience.
  • Platinum removals did a fantastic job. Arrived on time, communicated well and very professional. Would highly recommend!
  • I chose Platinum Removals based on reviews from this and other sites - and I'm glad I did. Evandro and Simon were so professional and efficient - they made my move look easy! They arrived on time, worked without a break, and left everything neat afterwards. Their efficiency kept the costs to a minimum, and their prices are very reasonable to begin with. Marcio and his team are very honest, hard working and professional. I would definitely recommend Platinum Removals to anyone moving house in Sydney - you won't be disappointed believe me!
  • We chose Platinum Removals based on others reviews on this site. We were so impressed by Diogo and Matthew's professionalism and such care when moving our furniture from our third floor 2 bedroom unit to our new house. They were so eager to do a great job throughout the afternoon, even running up the stairs each time they went to bring down more stuff. We were really happy by the way they handled our furnitures like their own and took such care manoeuvring around doorways and stairs. Highly recommended and will definitely use again.
  • I found Platinum Removals on True Local and chose them based on the good reviews posted. Marcio was friendly and helpful in arranging the move and his 2 guys were great. Arrived on time and worked hard to get me moved quickly. Professional team and no issues. Will recommend to any friends moving and definitely would use them again. Thank you :o)
  • Platinum Removals did an excellent job when they helped us move 2 weeks ago. Guilly and Matthew were very polite and professional! I have no idea how they got all the stuff to fit in the truck, but they did! They handled all our stuff with great care which shows how professional they are.
    Marcio was also extremely helpful and patient during the inquiry. All my questions were answered and doubts disappeared in minutes.

    Would gladly recommend Platinum Removals to anyone!

    Keep up the good work!
  • Platinum removals were absolutely fantastic. punctual, polite and extremely hard working. I will definitely recommend these guys to my mates. Thank you Roman and Cesar.
  • Very, very happy with Platinum Removals. From initial contact right through to collection and drop off, it was a five star performance.

    Marcio handled my enquiry expertly and reassured me with his responses. The promises he made about the service were executed perfectly and I have already recommended Platinum to friend.

    The crew arrived on time and were polite and professional throughout. They worked hard and fast to load the truck and demonstrated a real care for my property - this was replicated at the other end when they unpacked the truck at the end of a very long day for them.

    I recommend this company with absolute confidence.
  • Platinum Removals helped us move three weeks ago. They started from 7.30am in the morning until 4pm in the afternoon. They did not take any break, only asked for some water. I cannot believe how hard they worked. They were very professional, very careful, and always had a smile on their faces. They are the best removalists I have ever used and I will recommend them to anyone who is moving. You will not be disappointed.
  • We (family with three small children) moved 3 weeks ago and had decided to use Platinum removalists after reading some of the reviews on True Local and hoping that they were genuine reviews.

    They arrived with 5 guys and 2 trucks right on time at 7am and were extremely hard working, I had to force them to stop for some coffee and pastries that I had gotten for them. Everything was in the new house and reassembled by 2pm.

    They were very helpful, took great care of all of our things - not a single scratch anywhere- and even managed to get one of our couches up a very narrow staircase.

    Overall the guys made the move as pleasant as a move can be and if we have to move in the future (hopefully not anytime soon), I will most definitely be enlisting their help again.

  • I chose Platinum Removal based on the reviews here and their competitive quote. My husband and I have to relocate often due to work and the guys at Platinum were above and beyond my expectations based on past experiences with other companies. During the pre pack and move the guys were efficient, polite, friendly and incredibly helpful. Platinum also arranged for the storage of our items while we are on extended leave at a very competitive rate as well. I would highly recommend them to anyone looking to have a smooth, stress free move!
  • I would like to personally thank Marcio and the team at Platinum Removals for their assistance during my recent relocation. From the outset it was a pleasure to deal with Platinum Removals surely a sign of a successful family enterprise.
    The whole move - which comprised the packing up and moving of the extensive contents of a multi-story family home - was carried out in a quick, efficient and straightforward way. Nothing was too much trouble for your young and very friendly team, who literally seemed to read every wish from our lips.
    I really appreciate that the move was completed within the agreed timeframe, which meant that the team at Platinum Removals worked very hard until late and on the weekend, nevertheless staying positive and helpful throughout. All our items were handled with diligence and care and nothing was broken or damaged.
    Finally I would like to add that Platinum Removals quote was by far the most competitive I received and I was highly satisfied that the final cost for the move stayed strictly within the original budget.
    I highly recommend Platinum Removals to any potential customers.
  • Many thanks Platinum Removals. We are very happy with all your effort today boys. I have used many removalist companies over the years, but I found the team at Platinum to be extremely hard working, friendly, and professional. I will definitely recommend them to all my friends.
  • We used platinum removalists after reading all the positive feedback online and were not disappointed. The guys were on time, efficient, profesional and polite they managed our move very smoothly with no breakages in what was a challenging day we would definately use them again.
  • These guys were great. Fast, professional, got straight to work and not lazy at all. Happy to use them again in future. We had Roman who I see is mentioned below and we had the same positive experience.
  • Fit, fast, efficient and experienced. No breakages, friendly and nothing was too much trouble. Will definitely use them again.
  • Platinum were the best removalists I have ever had the pleasure of moving with.
    They were good communicators, calling us the night before to confirm. The managed a four stop move in under five hours at a great rate.
    It was the most relaxed move I have ever done! Thanks Platinum and thanks Roman!
  • Thank you platinum removals for doing such a great job!!!! The guys were on time, were very professional/polite/looked presentable in the same uniform and very careful with each item as if it was their own furniture. In fact they were so good we used them for our office move and they were amazing!!! They are price competitive and offer stress free quality move. I would definitely recommend Platinum Removals to Anyone/Everyone!!!
  • The 3 guys who handled our move did an excellent job. They worked very hard from 7am to 9.30pm to complete a big job and were positive and helpful throughout. Romain, the lead driver, was especially friendly and helpful. I can thoroughly recommend them.
  • Amazing! These guys did fantastic job, were careful and attentive, minimising the stress of moving. There were no dead ends for them, every problem was solved with ease. Eduardo and Pedro (and Platinum Removals) - we really appreciate it! Thank you so much!
  • I chose these guys based on the reviews on this site and I was pleased I did because they made moving very easy. They packed my items and moved my things in a timely and efficient manner and I would definitely recommend them to others.
  • After some initial trouble parking in the apartment building loading bay, these guys did an excellent job. They were friendly, professional and polite, and took great care of all our furniture. They managed to fit some large items into a very small lift and happily carried the bed up to the fifth floor (10 flights of stairs). They also coped admirably with a watchful building manager who is very protective of his art deco building! Would definitely recommend them!
  • I found these guys to be completely honest they were great. Friendly, happy dudes, they did an excellent job of reducing the stress of my move, and handled my exceptionally awkward aquarium with ease and tenderness. I'd recommend these guys to anyone who wants a professional job done, and with a smile! And I have no connection whatsoever to the company and no reason for posting this other than appreciation of a job well done by the dudes involved.
  • Easiest 5 stars I've ever given. Professional, quick, no fuss, got the job done and most important... didn't break anything. Recommending the hell out of them to all my friends. Easy first choice for any type of moving!
  • We used Platinum Removals earlier in Dec, on the hottest day of the year (38deg!). I have to say, they were absolutely fantastic, the 2 guys we had were polite, extremely hardworking and basically didn't stop for 5 hours. We had a lift access but when the sofa didn't fit in the lift, they carried it al the way down 10 flights of stairs, without a fuss. Would highly recommend these guys, thanks Marcio!
  • Platinum removals are very polite and courteous. They did extras like removing table legs and reassembling them. We had difficult access points but they always remained friendly and worked hard. I would recommend them to others.
  • Very good service. Friendly, efficient, hard working, didn't break anything, turned up on time - all the things you want from removal company. What I was particularly impressed by was the way when I initially needed a particular type of storage they handed over my business to another company who could do exactly what I needed. I thought this very generous of them. In the end I didn't need the storage so went back to Platinum by agreement with the other company. Its good to see businesses working cooperatively together for the good of the customer.
  • Very professional crew moved us from the Hills district to the north shore. Turned up promptly at 7 am and got to work straight away. Had 3 guys packing who all were very polite and efficient at their job. They called in a 2nd truck with no hassles and that sped up our day. Very reasonably priced and the owner provided all the information we needed. Good company to move with.
  • These guys were great! I have had bad experiences in the past and I was nervous to move again but they totally took control and were completely laid back and happy while being punctual and professional. Even when there were problems with my service lift booking they didn't get angry or frustrated and handled the stairs well :)
    They worked quickly and with absolutely no fuss. They were friendly and seemed happy to be doing the work. I will definitely use them in the future.
  • My husband and I booked platinum removals based purely on the True Local reviews, and couldn't have been more impressed!!
    In the past our experience with removalists has been disappointing to say the least but our experience with Platinum has renewed our faith in good customer service and value for money. The 3 young men were on time (7am start) polite, efficient and extremely professional. We will definitely use again if the need arises. Thanks guys!!
  • Angela & Martin could not have been more pleased with the fantastic service provided by Platinum Removals. They arrived on time, had five hardworking and diligent guys (including the boss Marcelo) and displayed an exemplary work ethic. Nothing too much trouble. All furniture wrapped beautifully before loaded on the truck and any necessary disassembly and reassembly at the other end was carried out so professionally. Would recommend this company to anyone - in fact, we'll be using them again on our next move in the next year. Well done Marcelo and thank you very much.
  • Thanks very much for moving my house! It was a massive job and the boys worked really hard all day. I was so impressed how professional and helpful they were and how quickly they moved all the contents with so much care. There were no breakages or scratches on any of my belongings. I would definitely recommend their service to everyone.
  • G-STAR AUSTRALIA trusted Platinum Removals with the relocation of our office to a new location and we could not be more pleased with the service, professionalism and effort shown by the team at Platinum Removals to get our job done.

    The relocation of the G-STAR AUSTRALIA head office was a large scale operation and was quite complex due to the nature of the items moved. Despite this the team at Platinum provided outstanding service and completed the job excellently. From fragile items to large heavy office furniture, everything was treated with the utmost care and the team met all of our requests and were complete professionals.

    Platinum Removals are highly recommended and we thank them for the professionalism and hard work they showed during our office relocation.
  • I chose Platinum Removals because they were excellent when my brother moved house. Mine and my girlfriends experience couldnt be further at the other end of the spectrum. We arranged to send a truck at 7am on Saturday the 16th June 2012. On the move date we waited until 8am for the truck to show up. We phoned to see where the truck was (as we were being charged $120 travelling time on top of the removal time). We were told we'll be phoned back in 30 minutes with an update. 50 minutes later we phoned back, because we had heard nothing. We were told that the owner would be getting a truck and doing the job himself and would be at our place at 9:30 - 10 AT THE LATEST. At 10am phoned us and told us that there's a problem with the truck to use and could not use it to come out. We were told that we could not be given an ETA but would keep us updated.

    About 11:30am without hearing a word, we phoned twice from my Girlfriend's phone and no answer. We phoned back using my phone that doesn't send a caller ID and surprisingly we got an answer on the 2nd ring. After talking for a couple of minutes we were told that a truck had been organised , and it would be there in an hour at the latest.

    At 1pm, an hour and a half later the truck showed up. The two removalists that showed up worked very slowly, carrying one thing at a time out to the truck. It took them 2 hours to empty out a one bedroom apartment, after we had rearranged everything so they would work faster, except the bed and the fridge onto the centre of the living room.

    There was 5 stairs for them to get down and it was 20 metres to walk to their truck.
    My Girlfriend was moving 6 kilometres away. It took the truck about 20-25 minutes to get there because they drove at 30kph the entire way through 50 and 60kph zones. Also it should be noted that they waited for about 5-10 minutes out the front of the old house playing on their phones.

    Upon arriving at Freshwater I phoned them because I was less than satisfied with the service to date. They did nothing but provide me with excuses for employees bad work and driving. I said it was a 3 hour job and that after all e were put through I was not paying for more than 3 hours work. They agreed to this price.

    While they were unloading the truck, we noticed that they had broken a mirror in half and they had sat the fridge on top of the fridge chord while it was in the truck. This caused the plug to be bent out of shape. The removalist bent it back to something resembling its original shape, however it is now difficult to get in and out of the wall socket. The mirror was brought to their attention and was replied with a shrug. The last 15 boxes and table were left in the foyer of the building and we had to struggle them inside after they had demanded their money and left.

    One of the most frustrating things about our experience with Platinum Removals was that we were left in limbo and felt we had to wait around at our apartment in case they showed up. Our calls weres also avoided and screened. The response to our concerns was nonchalant. We were very displeased with this experience, and I will not ever use Platinum Removals nor do I recommend them to anyone else to use.
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