Absolutely disgusting service. I am feeling dreadful with a gastro type bug and I have been waiting 50 minutes. I think our fee should go down every five minutes a GP runs late. We are charged extra if the appointment goes over 10 minutes. The ladies that work on the desk/ phones are all lovely and helpful but to have to wait so long when you are feeling so ill is terrible customer service. Do not book to see Dr Butcher he apparently always runs late.