I'm not the one to talk mediocre businesses but the team at Ramspeed have created something very unique in the Sydney's Hills district. For starts I was greeted by a clean and well-mannered workshop manager who actually knows cars, not just bills. My BMW was looked at before entering the workshop and all of the imperfection marked on a form for me to see and sign. There was a sense of urgency and understanding of my specific service requirements. The very quirky, but practical courtesy Mercedes A class was a bonus even at their nominal rent out charge which included tolls. Car was finished on time and as per quote. Im a fan.