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  • To Rapid Tune Carrum Downs

Reviews of Rapid Tune Carrum Downs

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  • symone65 Newbie   1 review
    I am a completely insane Ford fan and therefore want my car to stay in awesome condition. Dale and the rest of the team at Carrum Downs have been doing repairs and maintenance on my cars for about 4-5 years. They do an awesome job every time I want something done. I would and have recommended these guys to everyone I know. If you are looking for good prices and excellent service, you have to try these guys.

    1 day ago - 30/07/2014

  • kateanna Newbie   1 review
    The service here is amazing!!! Every time I drop my car off here I'm always greeted by a smile and professional team. I get calls and updates on my car through out the service and it's never too much trouble for them to call my Dad and go through everything with him also. I got offered a temporary car the last visit which made going to and from work a breeze. After dealing with 'Kmart Tyre and auto' I now realise how great Adrian and his team are!!!

    4 months ago - 10/03/2014

    • rapidtune Newbie 
      Thanks kateanna ! We appreciate the fantastic feedback and congratulate the Carrum Downs store on doing such a great job. Well done to the friendly helpful staff at Carrum Downs and thanks again for the great review!

      4 months ago - 11/03/2014

  • ebur8   3 reviews
    I'm really impressed with the service here, the team were professional, organised and explained everything that was being done with the car. I was really well looked after and have recommended rapidtune to my family
  • Aly2   4 reviews
    Both my husband and I had our cars serviced here recently. Adrian and the team were very helpful and quick with servicing our cars. They offered a temporary car also. Good price too. Highly recommend Rapid Tune in Carrum Downs.

    7 months ago - 21/12/2013

  • brettfuller58 Newbie   1 review
    Highly recommend this mechanic!!!! Adrian would have to be one of the best mechanics I have ever dealt with. He fixed what no one else could. Thanks again guys, you have a customer for life. :)

    11 months ago - 15/08/2013

  • kris_747 Newbie   1 review
    I have been taking my car to Rapid Tune since 2009 and have never had any problems at all. Not only are they professional but they have always gone over and above, dropping me off at home and ringing me prior to servicing my car and giving me an overview of what needs to be done (the previous mechanic just serviced and then would hit me with a massive bill, particularly since mine is a 4WD). My car recently underwent some major repairs and thought I may end up having to get a new car. The crew not only did a fantastic job with getting it back on the road, but they did not overcharge me and kept me informed every step of the way. I could not ask for better service from them and will happily be taking our company cars to them as well :-) Well done guys and thanks for everything!
  • gusgus1 Newbie   1 review
    Best mechanic I have ever been to. Purchased an awesome deal on scoopon and am very happy. Will definately return as the staff were very professional and even drove me home and picked me up.
  • Rider87 Newbie   1 review
    Great bunch of guys, i find them very helpfull :) very proffesional
  • Rampant80   4 reviews
    Tried to charge $1300 for a broken water pump which should have cost $200-$300. In the process of repair they completely stuffed the engine of the car by getting the timing wrong and then tried to blame the customer saying the car arrived with a damaged engine in the first place this is despite the RACV giving written statements that the engine was running fine when towed there. These guys have no idea what they are doing and have no morals either. Its a real surprise these guys are allowed to stay in business.
  • FITZM86 Newbie   1 review

    Be Very careful when using this mechanic. Had my brakes changed and disc and drums machined when i got home took off the disc and drums they hadn't machined it at all. fare enough if they couldn't do it but get this i got charged $99 for something they didn't do or attempted to do it had a massive scratch on the inside of the disc problem got resolved but if i didnt take off the disc i wouldve never known. they didnt even adjust the brakes and about a week later found out that they had thrown away my front break shins or shoe's they said they will have to try and order from japan nearly been a month and havent heard a thing. I'm not one to write reviews but when something as dodgy as this goes on it has to be said as a warning to everyone who intends on going with them.
    • upandatom Newbie 
      I had a similar unpleasant experience with this business, where my car was in worse running shape then when I dropped it off for a minor service.
      They run a lot of cheap coupon deals but my very reliable 'gut feeling', tells me that the 'add-ons' (many unnecessary) are what keeps them afloat, and I'd be extremely surprised if anyone has gotten their car out of there with just the price of the coupon deal.


    • rapidtune Newbie 
      Thanks for your feedback, but please be assured we stand by all our Offers and Coupon Deals and think they are factastic value.

      We want you to be happy with the service provided and so you will return, time and time again. We hope that if an issue arises that you will return and every effort will be made to rectify any problems.

      Without personal details it very difficult to investigate the separate indicents you have both described.We are sorry you had a bad experience and would love an opportunity to rectify the issues.

      Please be assured we do care about our business and want our customers to feel they are valued and are getting great value for money with a trusted service.

      Rapid Tune -Management




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