I did not purchase my dress from Rare Dare at Stones Corner but I was interested in getting my Bridesmaid's dresses custom made there. To begin with they all seemed energetic and well informed so we decided to get the dresses made there. That was the only time we had a good experience. Once they got our money (cash because apparently the EFTPOS plays up. I just think they don't know how to use it.) it was all downhill.
I bought the men's ties and hankies to match the dresses and was told that they would be made with the off cuts of the dresses. Naturally you would think that if the dresses were made and the first fitting was due then the ties would be done - no!! I then asked for them to be made and ready for the next fitting as I had already paid for them and the boy's needed to arrange their suits with the colour. They could not even provide me with a sample of the colour either.
After the first fitting I had to handwrite the alterations that were needed as none of them could. I especially wrote on the pieces of paper in capital letters "Don't forget the ties and hankies." All dresses had to be altered. None fit at all.
It was hard to get the girls together for a second and third fitting so they ended up going at separate times. The ties and hankies were asked for again and the same result - they were not made. All dresses again did not fit again and had to be altered for a third time.
One of my girls were in tears after she had seen the bald guy as he asked her if she had her period or has she been eating smorgasbord lunches and dinners because the dress did not fit again. He then also said she was a pain in the ass because she had noticed some puckering at the seams. She was very upset. Therefore on the day of my wedding she put up with her hem line being uneven and disgracefully long at the front and too short at the back. She was scared of the comments he would make if she complained.
I rang up to make sure for the third fitting the ties and hankies were there at the shop. Anna assured me she was looking at them right then. My mum went down there to pick them up and they said that they weren't there and to come back when they pick up the dresses. I rang back at the end of my work day absolutely fuming. She then must have called someone to get them in. My ties and hankies magically appeared after yelling at her. But when my BM came to pick up her dress they wouldn't give the ties and hankies to her because they said I hadn't paid for them and couldn't find the two receipt books where it said I had. I then had to go down the next day to prove I have paid for the long awaited ties and hankies.
I highly reccommend you go somewhere other than Rare Dare at Stones Corner. Anywhere would be better than there. Good Luck in your wedding adventures.