OPEN TODAY: 9:30 am - 8:00 pm
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Fri 9:30 am - 5:30 pm
Sat 9:30 am - 5:30 pm
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Hair salon 

Reviews of Razouk hair collection

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  • gillybeanb Newbie   1 review
    I bought a voucher from Razouk for the hair chemical straightening. On the day of my appointment (April 2014) The person who was looking after me, said it will not be suitable for my hair because my hair was damaged and it would not handle the chemical straightening. I questioned this and staff tried to talk me into having a Keratin treatment instead, costing an extra $100. I was not happy and quite disappointed - I thought they just want to make extra money once they've got you there for the appointment. I have had Keratin before and because my hair is naturally very curly I knew it would not last more than 6 weeks, whereas the chemical straightening lasts 5- 6 months on my hair ( I chemically straighten my hair every 6 months - done it for years).
    Eventually Razouk wet my hair and did a 'hair strength test' and finally said the chemical straightening would work but staff recommended hair botox instead, saying it was the same as chemical straightening but not as harsh on my hair and my hair would just not be as flat initially, as the chemical straightening but otherwise the same, guaranteeing it would last at least 4-6 month. I didn't mind it not being as flat - just wanted it straight.

    Staff sounded VERY knowledgeable when staff explained the processes etc and I truly believed all staff was telling me. Actually I was MOST impressed and thought staff was the best hairdresser I had ever been to as staff explained all the processes so well etc and seemed eager to please and helpful. I even recommended staff to friends.
    I decided to give staff a go and paid extra $100 above the voucher for the revolutionary Hair Botox, which staff said had only been in Australia since September 2013 and would give me the same effect as the chemical straightening but with the added benefit of not damaging my hair.

    Well the long and short of it was that the "treatment' staff did on my hair was no more than a glorified Keratin treatment, which lasted 5 weeks on my hair! Granted my hair felt beautiful and soft afterwards and in a very good condition (just like what Keratin does to me hair) but within 5 weeks, it was back to what it was before I went to see them!!!!
    I emailed staff and told what had happened and how disappointed I was and asked what staff had to say about it not lasting the 4-6 months as staff had guaranteed. As yet, I still have had NO RESPONSE from staff (5 weeks later). I have since phoned and spoken to numerous well known hairdressers in the city and surrounds and No-one has heard of Hair Botox being anything more than a Keratin-like treatment and certainly NOT suitable for my curly hair.

    Very disappointing too that someone who appears so nice, knowledgeable and helpful.
    My advise is to check all claims they make about their treatments with other reputable hairdressers first before parting with your money.

    3 months ago - 12/07/2014

  • Dee Potrus Newbie   1 review
    Just a brief and sincere acknowledgement to Razouk Hair Collection on the fabulous and satisfying of balayge colour finish! It is not the only visit that I leave the salon happy and content. Minor yet valuable attributes make this place my trusted hair dresser. Technicality, honest advise, effective treatment and end result. I will definitely be recommending this place to everyone that appreciates quality work. (I will be uploading a photo of my recent hair colour on the Razouk Hair collection Fb page). Check it out.

    6 months ago - 10/04/2014

  • Amanda Grace Newbie   1 review
    A colleague of mine recommended this salon and I was reluctant even though her hair looks amazing. My hair is extremely thick and it's difficult to get a good short bob. Well what I got was beyond good. My hair looks sensational and so easy to manage. Could not be happier with my cut and the service I received from the owner. Will be recommending this salon to all my family and friends. Thank you for making me feel and look beautiful!
  • Fibi12 Newbie   1 review
    Thank you so much razouk hair collection love my hair thank you thank you thank you enough

    11 months ago - 31/10/2013

  • Puja Newbie   1 review
    Razouk is one of the best hair salons i have been to!!..Loved it right from the word go..the decor,the staff,the way they treat you and yes, the way they cut/style ur hair.Marvellous!! This was the first time i got a haircut in Sydney,and mark my words,Razouk is the place i am gonna be visiting for the coming years whenever i need a hair fix!!!.
    The staff was cordial,they even gave me discount(without even asking for it!!!),gave me hair product samples(again without my request !!).Genuine ,friendly people managing the entire salon..
    People out there reading my review-Try it once and you are not going to try any other salon ever!
    Thanks Razouk's team!!You rock..
  • NadaYA Newbie   1 review
    I have never been so happy with my hair. I walked out feeling like I own the world! Absolutely amazing job. It takes an expert to deliver such professional results!
  • Mariam888 Newbie   1 review
    I bought a voucher from groupon for the hair chemical straightening the person who was looking after me said it will not be suitable for my hair because my hair is damaged and it will not handle the chemical straightening I got really upset and I walked out disappointed I thought they just don't want to do it because I bought the special from groupon so I went to other hair salon in parramatta Westfield for a consultation they said the exact thing as razouk hair salon that my hair is not suitable for chemical straightening and it would damaged my hair a lot
    So I went back to razouk hair they helped me to get a refund back from groupon so I don't lose the 109 I paid for the special and did keratin treatment and colour instead I ended up paying 380 for keratin and colour my hair looks absolutely beautiful now my husband loves it I have beautiful healthy hair I'm so glad I didn't do the chemical straightening I booked in again in 6 weeks time for my hair colour
  • B Sammi Newbie   1 review
    Highly satisfied with everything I received at Razouk Hair Collection today! Got exactly what I asked for and the customer service was great! Never been so happy with my hair, thank you!
  • Kelly fahme Newbie   1 review
    This place rocks best services
    I was so scared at first didn't know what I wanted so glad I walked in
    So happy with my hair
  • Chanel88 Newbie   1 review
    I had the best keratin treatment and balayge I'm so happy with my hair I recommond them with my eyes closed
  • Axe001 Newbie   1 review
    I do not recommend this salon for colour. I specifically asked the management to use high lift tint for my regrowth and they used (unbeknownst to me) a gel scalp bleach. They insisted it was not bleach. I contacted loreal who confirmed the product was bleach. Not a good job, missed places on hairline and complete sections at back. I have a bands of orange through the back and patches of platinum on the crown and sides. Absolutely heart broken. It has cost me two hundred dollars to have it rectified and I have been told to expect breakage.
    • Iyhab Newbie 
      thank you for your feedback :) we both know this is did not happen but that's okay thanks anyway

      1 month ago - 10/09/2014

    • Axe001 Newbie 
      We 'both' know this did happen and I will be happy post a statutory declaration from my new hairdresser that bleach was used and confirmation in writing from Loreal that the product you named is scalp bleach.

      1 month ago - 11/09/2014

  • KateloveJerry Newbie   1 review
    Worst hair salon I've ever been. Still regret I did my hair there.
  • Natalie1122 Newbie   2 reviews
    Razouk hair collection is amazing I walked out of the salon feeling like million dollar I love my hair everyone stops me and ask about my hair
    I'm so happy I would recommend them with my eyes closed

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