Real Insurance

Contact details

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(02) 9346 6700 1300 301 618
(02) 9346 6797
78090584473 000000000

REVIEWS (9)

Very good
1
Good
4
Average
0
Poor
0
Very poor
4

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Toby McInt
OVER 2 years AGO

There is nothing REAL about REAL Insurance, my wife has a ring with 3 diamonds in it, the ring was damaged, and a diamond fell out. I got a quote for repair and they will not cover for the Diamond as it LOST, and we are not covered for LOSS. If the ring didnt get damaged we wouldn't have lost the diamond, but REAL dont care about this. They also only cover the ...read more

jarrahblue
LOCAL STAR
727 Reviews
OVER 3 years AGO

have tried their home and contents insurance and car insurance, for a couple of years now. recently had a window repair claim which we had no difficulty with (settled quickly, followed up with me with satisfaction survey and email, claim form done over phone politely, great communication). appreciate how they dont operate under the rating system (which is a such a ...read more

jarrahblue
LOCAL STAR
729 Reviews
OVER 2 years AGO

Real insurance?? subsequently to my previous review I am disgusted with real insurance for contents insurance. We had some broken windows so I rang about our policy to enquire if we made a minor claim our premium would go up the following year and was told no Real ...read more

seanaussie
LOCAL STAR
1124 Reviews
OVER 3 years AGO

Every year my car insurance comes up for renewal & I check around with every other insurer (believing their claims that they are the cheapest/best/...). And yet every year I end up renewing with Real Insurance. For my car, they simply are the cheapest - and offer the largest number of options such as changing my excess. The couple of times I've rung them I've had ...read more

marc63
OVER 3 years AGO

I have had Home and Contents insurance with Real Insurance for the last 4 years. I put in my first claim just over a month ago for a break-in (Theft and minor property damage. I was very pleasantly surprised that the entire claim was approved, including our personal assessments (not documented with receipts, etc) for minor items and cash. It was approved within 3 ...read more

Julie Sendjirdjian
OVER 4 years AGO

real insurance,what a nightmare experience i had... we had a not at fault accident back in august 2011 we have only just recieved our car back december 2011..repairers had to wait for parts from japan and no-one could tell us when they would arrive or when my car would be fixed.real was not helpfull at all,because i didnt have hire car on my policy i had no ...read more

Kerrie Lee-linke
OVER 5 years AGO

Real Insurace - What a mess - Using their phone is a nightmare its always busy! Using the fax is risky because their standard line is "I didnt get it". can you send it again. Even after you get a real person to assist with a claim! It gets worse because then they are the only person who can help and god forbid they bother to show up at work it seems by contact person ...read more

winglee
OVER 6 years AGO

My experience with Real insurance has been good. We only switched to them because they were sponsoring the Rabbitohs at the time and hubby lives for the Rabbitohs. And also they were cheaper than the crowd we were with at the time. A few years back we had a lightening strike that fried quite a few appliances in our house. It happened on a Sunday, and ...read more

Bec_Real
OVER 6 years AGO

Hi Miss Z. I am from Real Insurance and can assure you that making a claim does not appear on your credit rating. Real Insurance does use the Insurance Reference Service to track insurance claims and prevent insurance fraud, but this does not link to your credit rating. I am sorry to hear you were put on hold while trying to reach us. We've had huge growth recently, ...read more

MISS Z
OVER 6 years AGO

on hold forever once you are a customer. Will pick up on 2nd ring to get your business though ! If you need to make a claim this appears on your credit rating! They dont tell you this. Not very happy with insurance or service if you do need to make a claim.

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