Useless. First, they advertise and sell stock they don't have. They wrote down our contact details wrong then tried to blame us for the mistake. Tried to deliver our goods without notification then got upset we weren't home waiting. Said it would bedelivered then never showed up and didn't call to apologise orexplain. Expected us to contact them! I have never seen such a continuous stream of screw ups from a business that advertises themselves as "Australia's leading retailer". I could go on but they are useless.