We made an appointment after speaking with the practice manager, as we wanted to change to a clinic closer to home. First timers, we were greeted cheerfully, courteously and efficiently by the receptionists. The doctor was a few minutes late but that's understandable in a busy practice. He listened carefully, made lots of notes, and discussed his views on a couple of issues from our previous doctor. He invited us to use his Christian name, and was efficient without being hurried. He was great!
Our experience is obviously at odds with some of the other reviewers, but we have no hesitation whatever about recommending this practice. As a bulk-billing clinic, we are sure they have lots of patients on their books, and its obviously a very busy clinic. Perhaps some delays are sometimes inevitable!