I'll give three stars because I feel shorted. I went expecting an hour worth of massage but it only went 40 minutes. Most of the time in the beginning was spent talking and her checking my range of movement. I didn't want a physiotherapy type experience, I wanted a massage. Needless to say, I wasn't able to relax. I've gone other places where I was On time like this appointment and got a genuine hour. I appreciate the exercises shown to me at the end but won't be returning.