We purchased over $5000 worth of goods for our house bathroom renovation and it was nothing but a nightmare! Renovation Boys almost drove me to insanity - between wrong products being delivered, being told product was in stock paying for it and then finding out it wasnt, faulty products that then resulted in weeks of chasing and appalling customer service with consultants making assurances that were never kept, phone call up on phone call that was never returned, having to have to show up at the showroom in Camperdown to make a scene several times just to get what we paid for. 6 months after purchasing all of our products I am still chasing them relentlessly to rectify issues with our faulty products - the 15th time I have had to reach out with issues too long to specify in this review. Needless to say this caused huge issues with our bathroom renovations and we had to end up paying trades people (plumbers etc) unnecessarily because product did not show up on time or was faulty.
My heart felt advice would be don't purchase from Renovation Boys there are bathroom stores along Parramatta Road that have the same product, at the same price and are much more reliable to deal with - I know because I had to resort to them the numerous times Renovation Boys left me in the lurch. In the end I would have paid double for a product if it meant avoiding the headaches I had to deal with.
A bathroom renovation is already stressful enough, if this review avoids even one person going through what I did with this company, it was well worth the vent!