So unimpressed. We knew what car we wanted before we went in, so you'd think the process would be easy. The used car sales staff was unwilling to haggle. After finally agreeing on a price, and that the car would be cleaned, some chips in the paint repaired and that it would have a boot cover (Wagon) we left feeling exhausted. 1 week later we collected the car to find it was still dirty, only a few of the chips has been repaired and the boot cover we were promised no-one had any recollection of. We reluctantly took the car and proceeded to phone them to chase the cover, only to be passed from one person to another for weeks, leaving messages that were not returned. This issue is still unresolved. I've bought a few cars in my time and this has to be my worst used car purchase.