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P.O. Box 1310
NEW FARM, QLD, 4005 -
0415 695 ... 0415 695 8400415 695 ... 0415 695 840
- Removalists
2 Men - 4 Ton Truck From $89 Per Hour or 2 Men - 8 Tonne Truck From $109 Per Hour.
Billing Is Only Door To Door, Plus A Half Hour Callout Fee. From Any Suburb To Any Suburb. Book In Now At riverbank-removals.com.au Or Ring Us At 0415 695 840.
No From Depot And/Or Back To Depot Charges. There Is An Hour Callout Fee For All Moves Over 30km's. Book In Now At riverbank-removals.com.au Or Ring Us At 0415 695 840.
Reviews of Riverbank Removals
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We booked with riverbank removals to move our 6 bedroom house with them and a 10 truck, they showed up an hour late with 4 smaller trucks saying that because of sick leave the staff that normally drive the big truck weren't available, they were hire trucks. They were obviously not experienced but they were lovely and it went pretty well.
We then booked a few weeks later again to move a pool table to the same house we'd moved to and I explained to them that it was the same house with a set of stairs. They could barely lift it into the truck let along get it up the driveway and up the stairs. They were lovely but explained that they are never supplied with correct equipment and when they called to let the staff know they couldn't move it they blamed it on us. Were totally arrogant and said for the boys to just get it out of the truck and they wouldnt charge us.
Good cheap company if it's simple but unprofessional and I'd be worried about the staff moving your goods because they're not given any trolleys or anything7 months ago via TrueLocal for iPhone
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KatrinaAM Newbie 1 review
James and his team at Riverbank packed up our house at Hendra and moved us to Northgate on Wednesday and Thursday last week. They were extremely well organized, 100% punctual, very pleasant and friendly. They could not have been more helpful and thoughtful. The price was very reasonable. My husband Robert and I highly recommend them. We have moved many times and have used big name firms in the past. Riverbank is better than the big names, much nicer and easier to deal with and much cheaper too. We have already recommended them to our carpenter and will recommend them to all our friends. Moving can be very stressful - reduce your stress by giving James from Riverbank a call. We are very glad indeed that we did. -
KatenGreg Newbie 1 review
Dear Riverbank Removals,
I am writing to express our thanks to the 3 guys who moved us on Friday from Teneriffe to Seven Hills. The boys turned up at 4:45pm on Friday afternoon after (I can imagine) moving another client all day, and were very cheerful, efficient, and customer service orientated. Having gone through buying a house and experiencing varying customer service levels with contractors, trades people, solicitors, real estate agents ect...we really did appreciate and recognize the excellent service the boys delivered.
Can you please pass this note onto them as a huge THANK YOU for making this part of our move a positive experience.
Kind Regards,
Kate & Greg -
simonk53 Newbie 1 review
Hi James,
Please pass on our thanks to the three guys who did our move. They were fantastic! There were quite a few difficult pieces of furniture two glass tables and a very heavy sideboard. Everything was moved with care and consideration. Having three people meant the job was incredibly quick and efficient.. We were really impressed; the professionalism and capability of your staff took much of the stress out of the move.
Kind Regards, Simon K -
Deb Marie Newbie 1 review
We were referred to you by our friends who had moved with you last year and we just wanted to let you know how much we appreciated the move you did for us. We also, love the fact that you only charge door to door and not depot to depot like most other guys. That really saved us some coin, and the boys were also very helpful. They even set up everything just as we asked them to. We just wanted to say thanks again and we will be using your service again.
Cheers,
Deborah - Sherwood. -
Trudy P Newbie 1 review
This would have been the third time to use your company - but disappointed does not adequately describe how I feel by my latest experience. I sat in a packed up house for hours waiting. Initially there was some telephone communication (SMS) but that stopped. At 9:30 I left and I was informed that they arrived at 10:30 PM to start an entire removal.
Rebooked for the Monday and a similar thing happened. Told staff were running late but then at 6:00 phone was no longer answered and was diverted to message bank. I ended up cancelling the job and rebooking. Thankfully I had a little bit of time up my sleeve before my lease expired.
I would be hesitant to recommend this company after the issues surrounding this move. When moving you need to be sure that they will turn up on time and complete a task they are being paid for. If you are needing to have a guaranteed removal, look elsewhere.
Trudy P -
katiacha Newbie 1 review
Hi,
My name is Katia and I moved house on Saturday. I can tell you that I was very impressed with your service. Your staff is amazing, they were making sure everything was wrapped properly but quick and most of all, definately not lazy. They didn't stop for one minute.
You company gave me more for my money than ever. I moved from Taringa to Paddington, with the same amount of stuff in October last year and the other removalists changed me $850.
I will recommand your company to everyone I know.
Thanks for making my move so easy.
Katia
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caroline37 Newbie 1 review
Thank you for arranging my moving recently.
I just wanted to let you know that the boys were very polite and respectful and they both worked as a very good team.
I appreciate the care they took with my items and the way they packed the truck, not everyone can pack things in an efficient manner.
If you could let the guys know that I said thankyou
Caroline - Bardon
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Banaba Newbie 1 review
These guys are true cowboys. I booked a 10 tonne truck and 3 men to help me move. They turned up 45 minutes late with two two tiny little trucks (one 2.0 tonne and one 3.5 tonne). They were not even their trucks - they had hired them from a hire car company and they were not even proper furniture removal trucks. The two guys he brought with him had obviously not moved furniture before.
When they had filled the first truck and it was obvious that the stuff was not going to all fit in, I queried him about what happened to the 10 tonne truck that I had ordered. Without even offering an explanation he immediately instructed his men to start unloading the truck that was full. I tried to talk to him for about 5 minutes, he was rude, abusive, arrogant and completely uncooperative. Eventually, I told him to finished unloading the truck and leave.
Steer well clear of Riverbank Removals.
- 7 Days a Week
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Monday:8:00 AM-8:00 PM
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Tuesday:8:00 AM-8:00 PM
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Wednesday:8:00 AM-8:00 PM
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Thursday:8:00 AM-8:00 PM
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Friday:8:00 AM-8:00 PM
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Saturday:8:00 AM-8:00 PM
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Sunday:8:00 AM-8:00 PM
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Service Options
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