I have been going to Rixons for years the service was great when I first started but unfortunately things have changed. The results are very inconsistent Also the time for cuts and colours has become longer and longer. Their are more than one person doing my hair when I have booked in with my normal hair dresser and I am never asked if this is alright. Also hair washing is incredibly rough and painful the majority of the time. The sinks are super uncomfortable, they are expensive and disorganised with contact details. I wish Rixon would go back to the good old days of one hairdresser person customer and eliminate all the chaos.