Car was in terrible state when i picked it up,i paid for the top insurance cover on the car, told me i was fully covered then when i had a crash refused to deal with the other party and gave them my details and said i hadn't paid for the insurance cover and to take it up with me. Then tried to charge me for the damage to their car as well.
They charged us extra money after one month over a mistake on the age of the driver without one notification. Booked the car 2-3 weeks in advance and when we came to the airport we got greeted with a damaged car as well as a few defects not mentionned in the check list!