Ralph Rummel  Newbie   1 review

Possibly the worst smash repairer in Brisbane. Have had two cars go through them via our insurance and they have totally stuffed both. On the last one they put our boot back together and the plastic fell down the first time we grabbed the handle to close it. They had no idea how to put it together properly. It still rattles and has problems today, I have given up on having it fixed given just how useless and rude their staff is.

Avoid at all costs.

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  spannerspinner Newbie 

  What kind of car was it and when was it fixed there

  4 months ago - 09/01/2013

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  spannerspinner Newbie 

  I dont know anyone thats rude there as office staff or management

  4 months ago - 10/01/2013

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  Ralph Rummel Newbie 

  The last car was a Honda Jazz - it came in about 15 months ago - the boot was never fixed and we ended up taking it somewhere else to have it looked at. You said in your last comment that you work at this place, of course you're not going to say the staff are rude! What a ridiculous comment.

  4 months ago - 10/01/2013

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  spannerspinner Newbie 

  Well they are not rude to anyone and 15 months is before my time there i make sure the cars get put together properly what did they do that was so rude

  4 months ago - 11/01/2013

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allstars0123  Newbie   1 review

I had my car fixed by these guys and I was very impressed with the job. My car was finished in the perfect time I was told. It was a big job and I was very nervous my car was never going to be the same, but it looks like new. Very happy and would recommend this business to everybody. Thankyou Rolscar.

annageisel   2 reviews

I took my car here as recommended by Aami and I was disgusted with the service! They did an awful job and would hand me back the car with more problems than when I first handed it in. After the 3rd time I returned it for repair due to a botched job! They told me that they had accidentally left the light on in my car and that the battery had gone flat but reassured me that they would jump start me and as long as I drove around for half an hour the battery would be fine. So they jump started me out of the shop 1hour later I turned the car off and couldn't restart the car as it was completely flat. I was stranded 8 months pregnant and couldn't pick my son up from school. Do not take your car here!! Anywhere but here!

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  Thomas Taaffe Newbie 

  Social media ! Anyone can write whatever they like with no recall ! Happy days ! I'm the managing director of Rolscar Smash Repairs to date we have done over 58 million dollars worth of smash repairs.Its annoying to me that people can write whatever they like :( ...
  

  6 months ago - 16/11/2012

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  annageisel  

  I'm not just anyone writing anything! I am a very very disappointed ex customer. My car is still not back to normal. I was put through the absolute ringer by your staff! It was disgusting and if my review can stop one person from having to through what I went through then I've done my job! Rather than spending your time browsing the net why not get your staff and services up to scratch so that more people will have positive things to say about you!

  6 months ago - 16/11/2012

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  spannerspinner Newbie 

  I work at rolscar and have done for just over a year i honestly know its the best in panel shops in ipswich and a lot of the ones in brisbane and i also know it the best i have ever worked at including mechanic shops its easy to throw a judgement over one job when panel shops are over redin by insurance companys and reflects on the finished job but i know that rolscar do an awesome job batterys are always a problem most times never a panel shops fault just a service issue that it has not been checked and changed when it needs to rolscar is still the best i have seen and most defernatly will be there for a very very long time i just wish i were here already ten years ago

  4 months ago - 09/01/2013

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Woohoo61  Newbie   1 review

I have had my vehicle repaired twice by these guys. I could not fault their service. I was kept up to date with where my vehicle was with regards to repairs and they also gave me sound advice. I found the staff to be friendly and helpful. I would not hesitate to recommend this business to anyone who needs repairs done to their vehicle.

Kitty15  Newbie   1 review

I don't know about the outcome of their work, but so far nothing good to say about this business at all. When I first put my car in for repair through my insurer I was given an estimate of when my car will be done 7 working days, fair enough. Come 7 days I was told that it would take two more days. Now come two more days It's going to be 3 more days. On enquiry to said repairer they say they are waiting for parts, for 7 days I ask, no actually they're waiting for paint. Well I must say the flood damage to QLD must be extreme if white paint is that hard to come by.

I give them 1 star due to their inability to meet deadlines and overestimating their ability to do a job done sooner than they actually can.

Will definitely darken their door with any business again.

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  spannerspinner Newbie 

  Yes the flood destroyed queensland and made it hard for everyone

  4 months ago - 11/01/2013

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