I ordered and paided for 1 x chicken schnitzel and 1 x beef schnitzel with chips and gravy delivery. I waited well over an hour and when my dinner was finally delivered my partner was very dissatisfied on eating her beef schnitzel as it was cold, chewy, the chips were quite cold and she did not even recieve her tub of gravy which we had paid for. She spat half her schnitzel out as she could not eat it as it was chewy and cold. She rang up to speak to the manager who was very rude and treated her like she was nothing. The manager did not even want to speak to her on the phone and kept saying that there was nothing more he could do and ended up hanging the phone up on us. He got his $35 that's all he cared about. So we called back the for the second time asking what the managers name was and he refused to give us his name and told us that he didn't want us to order from his store again and to stop crying and whinging about his food. I have previously ordered from Roman Pizza Salisbury many times before and no dramas but the one time we are quite dissapointed in our meals we are told not to order from his resturant again and go find someone else. It was the worst customer service I have EVER recieved from a fast food outlet.