Roofix Australia

nomadsa   2 reviews

I had a very helpful representative come out to my house and offered advice on the best way to repair / replace an ageing roof. However it has been over 2 weeks since the visit and I am still waiting on my quote to be sent. I have called and left 2 phone messages to request the quote, yet these calls have gone unanswered. Disappointing service.

nosedog   2 reviews

Roofix carried out a minor but important repair to my roof a few months ago, did a good job and made it very convenient as I didn't need to be home. But what prompted me to write this review was that more recently in the heavy downpour, we experienced a roof leak. Mark came to inspect promptly (next morning), saw there were a couple of tiles out of place, fixed them quickly with some acrobatic skill, and didn't even charge for it! Great service.

DarianKruz  Newbie   1 review

As a new home owner and first time builder I was so relieved when I contacted Roofix and it was easy as sending them through my plans and they quoted me within a few days for a new metal roof. I knew I wanted to hire them right away. The job they have done is fantastic, we are so pleased with the outcome and the team were so friendly. Really appreciate your work guys! Thanks for making my first home a great experience. Cheers! Darian.k.

 Newbie   1 review

team roofix came and did my roof in one week and were very professional and i would recomend them to anyone

KeiraP  Newbie   1 review

I contacted Roofix after reading the great reviews here on True local. I was really worried with the heavy down poor we have had but they were able to come to my house that very day and repair my leak, I was so grateful, they really understood my needs and were so efficient and friendly. I would definitely recommend them to anyone. Thank you Roofix!

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  ROOFIX  

  Hi Keira,
  Thank you for the review and Tusting in the Roofessionals.
  It was a pleasure dealing with you.
  Warm regards,
  The Roofix Team

  11 months ago

  REPORT

JonPaddo   2 reviews

Called Roofix based on the positive reviews here.

They were nice on the phone, very sympathetic, and booked to come to my house at a particular day and time. But they didn't show up. When I called to see if they were coming, they claimed they'd spoken to a woman on my number to change the appointment - except that there are no women at my number. With barely an apology, they rescheduled for another day.

They showed up for that appointment, but wouldn't get up on the roof because it was raining. Which is fair enough, I don't want them endangering themselves - but really why bother coming at all if you're not going to be able to examine the roof?

They said they could come over and charge $120/hour and just start fixing things until they found the problem. I said I'd rather they come and actually look at the roof so they could give me a proper quote.

They said they would call me and come back later in the week when the weather was better. On the first clear day that week, I didn't hear from them, so I called them. They said, yes, they'd come back - they would call me to schedule the appointment.

I imagine you can guess - they never called. And I lost a week with a leaking roof before calling someone responsible.

Roofix was a waste of my time.

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  ROOFIX  

  Hi Jon,
  I have been out of the office for the past week and I'm very shocked to be reading this comment and I apologise that your time has been wasted & you have been treated this way. Though I appreciate your comments so that I can rectify the problem so that this never happens again.
  I have looked into this matter and it seems that there has been a data entry error with your contact details.
  Once again I apologise for the frustration bought to you and I hope that you have now had your leak fixed.
  Sincerest apologises,
  Samantha - Managing Director

  11 months ago

  REPORT

Ben Meyer  Newbie   1 review

Roofix were able to fit our Whirlybird within a week and were able to do it without us needing to be home. They were easy to deal with and very professional. We have already recommended them to two of our friends who live nearby. We wouldn't hesitate to use them again.

• 

  ROOFIX  

  Hi Ben,
  Thank you for your review and Trusting the Roofessionals.
  It was a pleasure dealing with you.
  Warm reagrds,
  The Roofix Team

  11 months ago

  REPORT

Beardmore   2 reviews

Mark and his team were prompt, efficient and professional in both workmanship and manner. Samantha was extremely knowledgeable about our roof type when I initially rang for an insulation quote. Both she and Mark (after the inspection quote) instilled complete confidence in our decision to chose them for the job- having heard so many reports about dodgy insulation companies and knowing we had a tricky roof. I'm really pleased with the effect it has had in both maintaining the cool and warmth in the house. The polyester insulation looked top quality too- tontine like the pillows! I'm extremely grateful for the timely manner of the job too. Thanks guys. What a relief! Rebecca and Anton.

• 

  ROOFIX  

  Thank you for your review and Trusting the Roofessionals.
  It was a pleasure dealing with you.
  Warm reagrds,
  The Roofix Team

  11 months ago

  REPORT

Kitrev  Newbie   1 review

The Roofessionals have progressively fixed our whole roof on our cottage that was in need of several roof repairs and insulation over the last year. It has been a pleasure to deal with Mark and his team who are always friendly, professional, prompt and competively priced. We highly recommend them for all your roof issues. Thank you for making our house more of a home! Jo-Ann & Trevor

Gwyn&Di  Newbie   1 review

Mark, Sam and their team were simply the best people to be on your side when nature isn't (and as you know she sure can be nasty). Through the whole unfortunate nightmare these folk pulled out every possible solution to help out and their understanding and compassion was sterling. We now have a fabulous new roof with stunningly effective insulation and the knowledge that there are tradies out their who are professional, honest and do care. Thanks guys