I had my wedding ceremony here this month and was so disappointed with the service I received. Firstly I booked the time in, giving myself plenty of time to have photos in the gardens there, only to be told after my wedding invitations were printed that I could not use the gardens as they had booked another wedding soon after mine. They asked me to change the time of my wedding after I had already sent my invitations. Then they advised I would be able to take photos in the garden for 1 hour then move to the front gardens. Whilst I was disappointed as this was not what I had paid for I could deal with having photos for one hour in the nicer gardens.
On the day, they told me they would have someone at the gate directing my guests to the marquee. This did not happen, one of my guests asked one of the staff members where to go and was told to keep walking, you will find it in a patronizing way.
The real disappointment came when I was walking down the aisle, to my horror the music stopped when I was about a quarter of the way down the aisle, they then played a different song and changed the music about 4 times, this was meant to be one of the highlights of the day, I was shocked and my guests couldn't believe their ears. I struggle to understand what was so hard about playing the music I had taken so much time to find. It was a total embarrassment.
Three of my guests are getting married in the New Year and were all considering Roslyn Court for their reception and have since reconsidered after seeing how unorganized and unprofessional staffs were on my wedding day.
I was also told the marquee would be air-conditioned on the 39 degrees day, I believe it was hotter in the marquee than it was outside.
Lastly, after my ceremony when we went to take pictures in the garden which I was told I could use for an hour, we were told that we could not use those gardens as there was another wedding so we would have to use the front gardens.
I would not recommend using Roslyn Court for your wedding, they are unorganized and unprofessional. Save yourself the embarrassment and have your special day elsewhere.