I have been to this nail salon a few times. Each time, I was hoping that their service would improve as I found the service at the other nail salon (USA Nails) on Military Rd to be very mediocre and wanted to find a better nail salon in Neutral Bay. Unfortunately, Rosie's nails was also mediocre. The main issue I have is that the smudges are not removed correctly as Rosie preferred to use her fingernail to remove smudges rather than acetone. As a result, the lines around the nail edges are not sharp and the job does not look as if it was done professionally. I have not given up on this place.